Engagement Team Co-op: Programs and Events Spring 2025

Position Summary The Engagement Team Co-op will report to the Manager of Engagement and be responsible for supporting the organization-wide engagement programs for 4,000+ employees. A successful co-op in this role will take a continuous improvement approach, evaluating current processes and partnering with HR Data Analytics, HR Communications, Talent Acquisition, and Learning & Development teams. The responsibilities in this position are wide-ranging, requiring the ability to manage multiple projects with concurrent timelines. The ideal candidate should be detail-oriented, independent, proactive, and organized. Effective communication, both verbal and written, is critical. The Engagement Team Co-op must gather, organize, and present information from various sources, including feedback sessions, survey results, and research. This co-op may facilitate brainstorming sessions and decision-making conversations within and across HR teams; therefore, comfort in leading dialogues and making recommendations is essential. This role will contribute to new and existing projects such as the Onboarding Program for MassDOT, Mentorship Program, Performance Management and Recognition initiatives, and Event Planning. Duties and Responsibilities Familiarize with organization-wide Engagement Events and Programs in HR, understanding project goals, activities, timelines, and necessary steps. Understand processes and programs across multiple departments related to engagement initiatives. Document and analyze procedures and organizational standards for Standard Operating Procedures for Engagement programs. Develop, communicate, and manage work-flow processes for projects using internal tools to provide cohesion among HR staff and partners. Assist in developing workshops, focus groups, and other engagement sessions related to process reengineering and program development. Participate in team meetings, department meetings, and organization events as necessary. Other Engagement-related initiatives as assigned by the manager. Preferred Qualifications Ability to work in a dynamic, deadline-oriented environment while balancing concurrent priorities. Strong written and verbal communication and interpersonal skills. Ability to work effectively in collaborative teams and independently in a hybrid work environment. Research new and creative strategies to engage MassDOT employees throughout their experience. Event planning knowledge for virtual and in-person events for various group sizes. Ability to organize materials and data along with team priorities. Confidence to speak in front of groups with or without a presentation. Solution-oriented attitude with excellent time management and organizational skills. Big picture perspective and strong attention to detail. Experience in analytical thinking, identifying trends in data, and reasoning skills. Ability to travel to state-wide MassDOT locations for meetings, events, and presentations. Experience or interest in human resources, events, and/or transportation fields is a plus. Application Instructions Please attach a copy of your resume and a cover letter stating your interest in the position and your goals for the internship within the context of working at MassDOT. Takeaways At the end of the internship, the Engagement Team Co-op will have been exposed to various projects and programs run by the Engagement Team, gaining experience in managing tasks across multiple projects, institutionalizing project management processes, and interacting with diverse stakeholders. About MassDOT The 4,000+ employees of

Massachusetts Department of Transportation (MassDOT)

take pride in connecting the Commonwealth’s residents and communities. MassDOT develops, implements, and coordinates transportation policies and projects for Massachusetts, ensuring a safe statewide transportation system. MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters provides business and administrative support for each of the four divisions. This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. All job applications must be submitted online through MassCareers to be considered. Current MassDOT employees should use their internal MassCareers account to apply. For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at

talentacquisition@dot.state.ma.us . For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722. For a disability-related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate based on race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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