Dental Front Office Assistant Job at Family First Dental in Hunters Creek

FRONT DESK JOB DESCRIPTION
For our growing dental practice, we’re looking for a friendly, energetic Front Office Treatment Plan / Patient Care Coordinator who thrives in a team-player atmosphere.

You will be responsible for working with insurance companies to verify patients’ benefits and calculating and collecting outstanding payments from patients. You should be proficient in using the dental practice management software (Dentrix) to update each patient’s file, to enter patient payments, verify patient outstanding balances, and upload completed insurance forms and documents into patients’ electronic files. In addition, Patient Care coordinator duties include inputting patient information into our computer system, answering patients’ inquiries, and coordinating their treatment. Our ideal candidate will be eager, energetic, team-driven, keen attention to detail, and a quick learner.

To be successful in this role, you should work closely with patients, explain their treatment and benefits to them, communicate any insurance concerns, and manage any insurance disputes. An outstanding Patient Care Coordinator should achieve excellent customer service and share a professional relationship with insurance companies to ensure success in balancing patient benefits with insurance payments. In addition, be a friendly face at the front desk to greet patients, build relationships, check-in, and work with the Treatment Coordinator to help manage and fill production and hygiene on the schedule accordingly.

Patient Care / Treatment Coordinator Responsibilities:
•    Verifying the patient’s health insurance benefits.
•    Explaining insurance benefits to patients.
•    Entering data using dental practice management software.
•    Generating reports for all activities.
•    Posting payments made by patients.
•    Managing late payments and overdue accounts.
•    Entering Explanation of Benefits
•    Uploading completed insurance verification forms.
•    Welcoming and greeting patients into the office.
•    Scheduling and coordinating appointments.
•    Treatment planning and presenting.
•    Insurance coordinating
•    Getting the dental staff’s charts and daily routines ready.
•    Updating patients' data.
•    Setting up follow-up appointments and sending out appointment reminders.
•    Verifying payment methods and collecting money as necessary.
•    Verify patient's insurances, submit insurance claims and send billing statements.
•    Answering phones, photocopying, filing, and faxing are examples of common office chores.

Requirements:
•    At least 1 year of general dentistry experience
•    Experience with a variety of computer duties (Dentrix software experience preferred)
•    Communication skills, both written and vocal.
•    A proven track record
•    Knowledge of dental insurance
•    Knowledge of dental terminology and proficiency in dental procedures
•    Manage and maintain a clean working environment.
A top-performing candidate will do all jobs in such a way that the dental office runs smoothly. Apply NOW!

Hours of Operation:
•    Monday – Tuesday 9:00 am - 6:00 pm
•    Wednesday – Friday: 9:00 am- 5:00 pm

Benefits:
•    Dental
•    Sick Pay
•    Vacation Pay
•    Holiday Pay
•    Bonus

Don't miss out on this great opportunity. Apply today!