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Housing Authority of the City of Los Angeles

Housing Support Specialist

Housing Authority of the City of Los Angeles, Los Angeles, California, United States, 90079


Please go to

http://www.hacla.org/careers

for details of this position and to apply ***Position Open Until Filled***

ABOUT HACLA The Housing Authority of the City of Los Angeles (HACLA) was established in 1938 by the City of Los Angeles under Resolution No. 1241. HACLA is one of the nation's largest and leading public housing authorities, providing the largest supply of quality affordable housing to residents of the City of Los Angeles. HACLA provides affordable housing to over 83,000 households in its Public Housing and Section 8 departments, and offers a range of permanent supportive housing programs for homeless households. JOB DESCRIPTION Definition:

The Housing Support Specialist is responsible for providing collaborative intensive coordination and needs assessment to grant-funded clients, including but not limited to persons participating in Workforce Development and Section 3. Incumbents in the position will provide support service strategies to clients who have a history of homelessness, mental health challenges and housing instability in an effort to gain access and maintain health, mental health, housing and vocational stability.

EXAMPLES OF ESSENTIAL FUNCTIONS Serve and advocate with sensitivity for clients of grant funded positions across a wide array of programs, including but not limited to participants of the Workforce Development and Section 3 programs. Conduct home visits. Provide outreach, resources, intake and assessment of clients to determine client needs and provide referral services. Conduct intensive case management and develop goal-oriented service plans which consist of short and long range services to ensure housing retention and improvement of health and well-being. Develop and monitor progress of high acuity clients through a housing service plan. Respond to crisis phone calls from owners, tenants, and/or clients to directly link them to external service providers for immediate intervention. Link clients to resources that will result in housing stability, including substance abuse services, benefits counseling, mental health and community services. Provide tenant and/or client empowerment strategies which may include Housing Search Assistance and independent living skills. Provide housing location and retention services to applicants and participants of various programs. Attend meetings and trainings to improve skills and knowledge of best practices in Permanent Supportive Housing and client related issues. Collaborate and network with Community Based Organizations, Housing Specialists, and other service providers. Prepare reports and perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES Strong interpersonal, written and oral communication skills, outreach and public speaking. Ability to multitask indirect and direct tasks on a daily basis. Knowledge of mental and health illnesses, substance abuse, domestic violence, homelessness, and aging that affect low income and multi-ethnic communities. Knowledge of Tenant Based Rental Assistance and Permanent Supportive Housing Models. Knowledge of case management needs for chronically unemployed or underemployed. Excellent listening skills with the ability to provide crisis intervention. Proficient in Microsoft Office Suite (Word, Excel, Outlook). QUALIFICATIONS Education:

Graduation from a four year accredited college with specialization in Social Work/related field or relevant experience. Master's degree in Social Work/related field preferred.

Experience:

Minimum of 2 years' experience as a Housing Specialist, Case Manager, or Support Service Provider with a knowledge of community resources in Los Angeles County required.

Special Requirements:

Must possess a valid California Class "C" Driver's License.

EXAMINATION: Applications will be reviewed for relevant experience, education, and training. Only the

MOST QUALIFIED APPLICANTS

will be invited to the interview and selection process. SELECTION PROCEDURE: Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation. HIRING INFORMATION: All job offers are contingent upon successful completion of a pre-employment evaluation, which includes a post-offer medical examination, criminal records check, and verification of the right to work in the United States. Candidates will start at

STEP one of an eight step salary range

unless there are special exceptions. DISABILITY ACCOMMODATION: If you require accommodations due to a physical, mental or learning disability, please call (213) 252-5400 for special assistance. We are an Equal Opportunity/Affirmative Action Employer. NOTE:

The provisions of this announcement do not constitute an expressed or implied contract and may be modified or revoked without notice.

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