Business Analyst (IT): III (Senior) Job at Robert Half in Columbus

We are offering a permanent employment opportunity for a Business Analyst (IT): III (Senior) in COLUMBUS, Ohio. The role involves working in the industry, where you will be tasked with processing and analyzing customer data, identifying growth opportunities, and delivering value to our customers.

Responsibilities:
• Dive into customer, product, channel, and digital data to uncover opportunities for consumer experience optimization and customer value delivery.
• Collaborate with a centralized team of analysts and other teams across the organization, including Product, Marketing, Data, and senior leadership.
• Participate in all phases of the data and analytics lifecycle, including specifying data capture requirements and analyzing patterns and trends in structured and unstructured data.
• Synthesize data from our analytics tools into actionable insights about customer and prospect behavior, digital sales and servicing performance, and customer value delivery.
• Clearly communicate these recommendations to internal stakeholders and senior leadership.
• Actively participate in cross-functional initiatives, collaborating with team members to achieve and measure project success.
• Provide opportunity analysis, measurement plans, dashboards, and post-release/testing analyses.
• Use a mixture of R, Python, SAS, SQL, Tableau, and Adobe Analytics/Target to perform modeling, visualization, and advanced analytics.
• Align to partners within the Agile development framework and support projects throughout their entire lifecycle from ideation through delivery.
• Synthesize findings into dashboards or presentations that convey insights and recommendations through storytelling.• Exceptional communication skills, both written and verbal
• Demonstrable sales and marketing experience
• Comprehensive understanding of business operations
• Proficiency in analytics and research
• Experience in planning processes and design
• Ability to conduct and present detailed presentations
• Strong leadership skills and experience
• Proven record in implementation of IT solutions
• Extensive knowledge in digital and engineering fields
• Proficiency in JavaScript and metric reporting
• Exceptional communication skills
• Experience in optimization processes
• Proficiency in SQL and data analysis
• Ability to engage and work with various stakeholders
• Proficiency in Python, Oracle, and Java
• Experience working with partners and collaborators
• Proficiency in HTML
• Must have a track record in Java development.