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Pyramid Consulting, Inc

Business Analyst Job at Pyramid Consulting, Inc in Atlanta

Pyramid Consulting, Inc, Atlanta, GA, United States


Immediate need for a talented Business Analyst. This is a 15+months contract opportunity with long-term potential and is located in Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID: 24-47471


Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:


  • This position is to complete our control CTR-54897 ECRS - TCPA Governance Assessment Review, which conducts a TCPA Governance assessment within each TCPA-impacted Lines of Business (LOBs), ensuring that the procedures, workflows and controls have no compliance gaps, sharing the assessment results with Enterprise Privacy and Technology Office (EPTO) and Telephone Consumer Protection Act (TCPA) legal counsel.
  • Assessment evidence is reviewed and resulting observations are documented in a tracker that is maintained in the Enterprise Consumer Rights Solutions (ECRS) SharePoint site.
  • Each assessment observation is reviewed with the working group to confirm remediation actions required.
  • The working group's decisions on observations are recorded in meeting minutes and in the tracker which are maintained in the ECRS SharePoint Site.
  • If the LOB doesn't have a workflow documented, this data analyst will work with the LOB to create one as part of the observations.


Key Requirements and Technology Experience:

  • Key Skills; TCPA Governance Assessment Review
  • Call Center
  • Business analysis and visio
  • Candidate must have at least 5 years as a business analyst working in a financial institution, with at least 2 years of compliance, risk or privacy experience.
  • Candidate must be very organized and detail-oriented, timely with deliverables and analytical in process to understand the scope of the Line of Business and the TCPA impacts.
  • Candidate must have intermediate skillset for analysis and visio.
  • Candidate must have experience and skillsets for creating and making presentation to bank leaders and stakeholders.
  • TCPA and privacy knowledge and experience.
  • Expertise with Microsoft products/tools.
  • Contact Center management or process experience.


Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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