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Triad Financial Services, Inc.

Triad Financial Services, Inc. is hiring: Business Operations Analyst in Jackson

Triad Financial Services, Inc., Jacksonville, FL, US


Job Description

Job Description

Triad offers a competitive base salary that ranges from $69k to $93K, dependant on your background, skill-set, years of experience and education. This is a full time position with a full benefits package that includes 401k with a match, 3 weeks of PTO, tuition reimbursement, in-house training programs, Medical plans that start on Day 1 of employment, and more.

Key Responsibilities of the Analyst role:

  • Strategic Execution: Contribute to department and functional strategies by developing effective approaches and processes to meet goals.
  • Analytical Expertise: Serve as a key contributor with in-depth knowledge of your specialty area and broader business functions.
  • Process Management: Manage and prioritize tasks, monitor project details, and ensure alignment with strategic objectives.
  • Problem Solving: Conduct root cause analysis to resolve issues and recommend improvements to existing systems and processes.
  • Stakeholder Collaboration: Escalate issues and risks as needed, working closely with stakeholders for resolution and preventing future recurrences.
  • Knowledge Sharing: Document, share, and promote best practices within the team and with business partners.
  • Data Analysis: Perform data analysis to support reporting, trend identification, and insight development.
  • Requirements Gathering: Identify and analyze business needs, gather requirements, and define project scopes and objectives.
  • Solutions Development: Recommend improvements or alternatives to business processes, leveraging new or existing technology.
  • Application Execution: Translate business requirements into actionable application specifications and collaborate with the team for successful implementation.
  • Client Engagement: Communicate complex data-driven initiatives clearly to client teams, addressing questions and ensuring alignment with their goals.

Qualifications we would like to see from you:

  • Demonstrated experience in data analysis, business operations, or a related field.
  • Proficiency with data visualization tools (e.g., Power BI, Tableau) and analytics software.
  • Previous experience in an Analyst role.
  • Must have proven Excel Skills.
  • Strong communication skills, with the ability to convey technical concepts in an understandable manner.
  • Solid understanding of business processes, data modeling, and root cause analysis.
  • Ability to work independently and manage multiple priorities effectively.
  • SQL experience is preferred.
  • Experience with Encompass is highly valued.