Business Systems Analyst Job at University of Utah in Salt Lake City

Job Title: Business Systems AnalystLocation: Salt Lake City, UTDepartment: UIT Univ Support ServicesPay Rate Range: $50,000 - $70,000Job Summary: The Business Systems Analyst is the technical lead for EAB and related solutions on campus. This position will review, analyze, and evaluate the system and balance user needs. This position will become the subject matter expert on Navigate and Edify and how student data from other university systems updates, flows, and is correctly used in EAB products. The Business Systems Analyst will help define scope and objectives, develop process and workflow documentation, and formulate systems to parallel overall business strategies. Working with cross-functional teams, service partners, and other IT professionals, this position will communicate with leaders and stakeholders regarding business requirements, use of product, and service requirements.Responsibilities:Understand the Navigate and Edify systems, the vision and mission of use, and how student data flows and is displayed.Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Create and maintain documentation of workflow and system configuration.Manage ongoing business partner relationships to provide satisfaction with UIT.Conduct system maintenance to optimize usage (i.e., working with campus partners to review and update list of services).Collaborate with training coordinator to support campus-wide training efforts.Engage in EAB’s community of practice.Create detailed business analysis and conceptual vision for opportunities.Monitor, report and improve product performance.Create gap analysis documentation.Define business requirements and report to stakeholders.Proactively resolve customer satisfaction issues.Demonstrate business/client engagement skills. Experience in change management or relationship management is desirable.Minimum Qualifications: Requires an associate’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area. Familiar with relational database concepts and client-server concepts. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.Preferences:In addition to EAB, knowledge of and experience working with enterprise software (e.g., Oracle PeopleSoft Campus Solutions, College Source U.Achieve Suite, Instructure Canvas, etc.).Experience as a subject matter expert (SME) in a higher education student success discipline (Academic Advising, Enrollment Management, Student Success Initiatives, Scholarships, etc.).Additional Information:The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.This position may require the successful completion of a criminal background check and/or drug screen.#J-18808-Ljbffr