Business Intelligence Analyst Job at CIE Tours in Morristown

About us:

As Ireland and Britain’s largest tour operator, we offer fully inclusive and expertly guided vacations to Ireland, Britain, Iceland and Italy from group travel to highly curated private itineraries. We set our own high standards for delivering excellent vacations with state-of-the-art luxury coaches, prompt and pleasant customer service, the best hotels, and carefully chosen visits and entertainment. CIE Tours makes it easy for travelers to immerse themselves in a new place with exclusive access, authentic experiences, and in-depth knowledge that, in the spirit of Celtic heritage, often begins with a story.

SUMMARY:

CIE Tours is seeking a highly motivated and detail-oriented Business Intelligence Analyst who will play a pivotal role in transforming data into actionable insights that drive strategic business decisions. This position offers a unique opportunity to work with cross-functional teams, leveraging data analytics to enhance business performance and achieve organizational goals.

As a Business Intelligence Analyst, you will be responsible for analyzing complex datasets to extract meaningful insights, creating comprehensive reports and dashboards, and collaborating with various departments to support data-driven decision-making.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Developing and maintaining data models, dashboards, and performance metrics to support business processes.
• Conducting in-depth analysis of data trends to identify opportunities and areas for improvement.
• Collaborating with stakeholders to understand their analytical needs and deliver tailored solutions.
• Work closely with IT and business teams to ensure data accuracy and integrity.
• Provide training and support to end-users on BI tools and data interpretation.
• Monitor and evaluate the performance of BI solutions and recommend enhancements.
• Staying current with industry trends and advancements in data analytics and business intelligence tools.
• Collaborate with SMEs in various departments including Operations, Marketing and Sales to understand their data needs and deliver insights that drive business performance.
• Interface with the BI Manager and Data Engineer to maintain symmetry along the entire data pipeline.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• Minimum bachelor’s degree in analytics, engineering, statistics, computer science or related discipline.
• Minimum of 3 years of experience in a business intelligence or data analysis role.
• Proven expertise with Power BI specifically (2+ years of experience).
• Experience with data modeling, data warehousing, and ETL processes.
• Proficiency in data analysis tools such as SQL and Excel.
• Experience in statistical analysis and data mining techniques.
• Familiarity with programming languages such as Python or R is a plus.