Business Operations Analyst Job at Apex Systems in Dallas

Client: Top 100 Hotel / Hospitality Company

Title: Entry Level Non-Technical Business Operations / Project Coordinator

Location: Dallas, TX - Hybrid

Contract Duration: 12 Months

Years of Experience Required: 2+ years of Business Operations experience in a hotel, loyalty, customer service or Technology related field (No Coding - Strictly reading and gathering data) + Excel experience (Reading data, creating PivotTables & VLookups)

Job Description:

Our Client's Commercial Services organization is comprised of over 4,000 team members driving our sales, revenue management, call center, and analytics functions. As Senior Analyst, you will support these areas which are at the core of our Client's "commercial engine" and are important to their ability to achieve profitable growth.

What will I be doing?

On the Global Pricing team reporting to Senior Manager of Global Pricing you will work on projects including business development, testing and implementation of new inventory capabilities.

More specifically, you will:

• Support business functional lead in partnering with technology and customer experience teams to plan and achieve the expected outcomes of the aligned project roadmap.
• Assist activation and support teams with implementation of new inventory capabilities to ensure a smooth transition to production.
• Perform ADHOC analysis and prepare updates as needed based on aligned project deliverables.
• Provide documentation, analytic and communication support for business strategy and change management activities to ensure seamless execution and adoption of new capabilities and offer constructs on property.
• Maintain up to date business requirement documents for inventory products.
• Assist project team with effectively scaling new capabilities by maintaining an accurate repository of activation waves.

You have these minimum qualifications:

• 5+ years of professional work experience in a hotel, loyalty, customer service or Technology related field
• 3+ years of cross-functional work experience in Revenue Management, Project Management, Change Management Commercial Services, or other related experience
• Travel up to 25%
• Work a hybrid office schedule based out of Dallas, TX
• Strong proficiency in Microsoft products (PowerPoint, Excel, Word, etc.)

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Experience working with agile methodology and tools such as Jira, Confluence and MicroStrategy.
• 2+ years of experience of product or strategic initiative implementation.
• Understanding of Agile Product Management processes
• 2+ years of Revenue Management experience