SharePoint Business Analyst Job at Insight Global in Indianapolis

Title: SharePoint Business Analyst

Location: Must sit within 50 miles of client location (list below)

• Indianapolis, IN
• Baltimore, MD 21244
• Harrisburg, PA
• Syracuse, NY
• Denison, TX
• Portland, ME

Duration: 7-month Contract-to-hire

On-site Schedule: Fully Remote through contract duration, minimum 1x/week on-site upon conversion

Pay Rate: $35-$40/h

Day-to-Day:

• Defines the functional, usability, reliability, performance, and support requirements of a system serves as a business subject matter expert, and acts as a liaison between the business and IT.

• Provides the link between the technical and the business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.

• Leads system requirements definition, design, testing, training, and implementation support.

• Applies the use of tools to define requirements and documentation.

• Provides analysis of efficiencies related to system enhancements/automation.

• Works with IT learning organization to assist in the development of system training documentation and provides training to end users.

• Assists with developing use cases.

• Supports our SharePoint platforms and multiple environments (Development, UAT, Production)

• Provides front-line support for application issues; manages tickets assigned to a team.

• Works with the customer to gather requirements for issues or new features.

• Facilitates the review of Change Requests (CR’s) and Technical Direction Letters (TDLs)

• Maintains repository for requirements, develops test cases/scripts for testing, performs manual and automated testing, and helps with User Acceptance Testing.

• Performs validation of production changes; assists with application password changes, application patching and application patch checkout.

• Works closely with the leadership, Product Owner, Product Manager, and Agile Teams to create, manage, and maintain user stories in Jira; performs system demos.

• Creates and maintains a variety of documentation: application, technical, business, audit, standard operating procedures, desk operating procedures, team, and other documentation.

• Supports audits and is available on call as needed.

Must-haves:

• Experience using and supporting SharePoint strongly preferred.

• Experience with Microsoft Excel, Word, PowerPoint and PowerBI strongly preferred,

• Agile SAFe experience strongly preferred.

• Jira, Zephyr, Confluence experience strongly preferred.

• Test Automation experience strongly preferred.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.