Quality Support Services is hiring: Business Analyst Needed (ONSITE) in Houston

This is not a remote position, Worksite is located in New Orleans, LA.

Work Schedule:

Monday - Friday, 9:00 AM - 5:00 PM (Can be flexible)

Duties/Responsibilities:

• Ability to collect and analyze data related to financial
  systems and customer support.
• Ability to articulate issues and remedies to team
  members and stakeholders.
• Customer service skills and ability to support
  taxpayers and other front-end business staff.
• Critical thinking and troubleshooting for complex
  issues.
• Data entry proficiency for financial recordkeeping
  and financial record management.
• Collaborate with cross-functional teams to provide
  insights and recommendations that drive business
  decisions.
• Works independently to satisfy prioritized tasks and
  duties.
• Self-starter that can learn and operate unfamiliar
  applications and tools as needed to perform duties.
• Self-starter that can work and perform duties with
  minimal supervision.

Mandatory Skills/Qualifications:

• Bachelor's degree in a relevant field, such as business,
  accounting, finance, or similar.
• 3+ years of experience as a business analyst in a
  financial background.
  
• Strong analytical and problem-solving skills with a
  keen attention to detail.
  
• Proficient in business tools such as Microsoft Office
  products.
  
• Proficient in letter writing, notetaking, and analysis of
  laws.
  
• Experience with spreadsheet software like Excel or
  Google Sheets.
  
• Excellent written and verbal communication skills
  with the ability to present reports and issues to team
  members and stakeholders.
  
• Data entry proficiency and fast, accurate skills that
  can assist in timely input to support systems

Desired Skills:

• Familiarity with GenTax application.
  
• 5+ years of experience in business environments.
  
• Proficiency in supporting new systems and
  processes.
  
• Previous work in tax administration and taxing
  programs.
  
• Experience in administration of taxes including sales
  tax, short-term rental tax, alcohol beverage
  licensing, and occupational licensing.

Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required.

Standard Background Check.