IT Integrations Business Analyst

JOB SUMMARY

The IT Integrations Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders to the integrations systems. This includes interviewing stakeholders, gathering, and compiling requirements, understanding, and implementing interfaces between the customer and the business. The Integrations Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business. The Integrations Business Analyst will also be proactive in identifying and working with the interactions and relationships between people, data, processes, and technologies.

Essential Functions and Responsibilities

• Collaborate with project sponsors to determine project scope and vision for all current and future customer onboardings.
• Support, establish, and maintain business problem resolution and meeting customer needs.
• Clearly identify project stakeholders and establish user classes, as well as their characteristics.
• Provide assistance of RDI supported systems when appropriate.
• Identify and establish scope and parameters of requirements analysis.
• Work with stakeholders and project team to prioritize collected requirements.
• Research, review, analyze, and improve the effectiveness and efficiency of existing requirements.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Where applicable, develop interfaces and attributes based on user or system requirements.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine, as necessary.
• Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Work within a team environment which may involve receiving/providing guidance from/to other team members.

QUALIFICATIONS, KNOWLEDGE, SKILLS, AND EXPERIENCE

• Associate’s or Bachelor’s Degree in Information Technology, Computer Science, or related field or equivalent experience.
• 3 years’ experience in the field or related area.

ADDITIONAL SKILLS/EXPERIENCE/REQUIREMENTS

• Demonstrated knowledge of the organization’s core business process and operations.
• Proven experience with business and technical requirements analysis, verification, and methodology development.
• Experience overseeing the design, development, and implementation of software, systems, and processes.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.
• Demonstrated project management skills.
• Understanding of applications, mapping, and data relationships.
• Experience with the organization’s core software applications including AS400/Prism, M3, Transportation software, Optiva, Sterling Integrator, and others.
• Excellent understanding of the organization’s goals and objectives.
• Three to five years of related work, business, customer service, or other applicable experience.
• Able to exercise independent judgment and take action on it.
• Excellent analytical and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.

In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law