VillageMD
Senior Director of Care Management and Clinical Operations
VillageMD, Houston, Texas, United States, 77246
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through VillageMD and our operating companies
Village Medical ,
Village Medical at Home ,
Summit Health ,
CityMD , and
Starling Physicians . When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Job Description
At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible, and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. As a Director of Care Management, you will initiate the implementation of care management services and standards that enable our organization to successfully execute key quality and market outcomes. Integral to the team, the
Senior Director of Care Management and Clinical Operations
will handle a wide range of projects to support and implement the organization’s model of clinical care alongside our partners driving initial market workflows and infrastructure development. As a new member of our team, you’ll initially be responsible for helping with the implementation and growth of our emerging markets. What are some examples of projects you’ll be managing at VillageMD? Leading program development and operations management across the care management platform to support the continued growth and development of market physician networks. Designing and executing a framework for care management service implementation for new physicians; continuously reviewing and refining for efficiency and effectiveness. Designing and implementing clinical programs related to specific disease states, risk categories, and OCMO clinical priorities in collaboration with market leaders. Measuring clinical outcomes and improvement opportunities by using internal and external benchmarking to address opportunities for improvement in our clinical programs. Leading workflow and methodology development across the care management and other technology platforms to support the continued growth and development of market functions. What will make you successful here? Strategic ability with an affinity for operations; not afraid to dig into the details of the work to influence a positive outcome. Superior relationship skills with the ability to craft meaningful partnerships. Positive attitude with a solution-oriented approach and a comfort working within ambiguity. A low ego and humility; an ability to gain trust through communication and doing what you say you will do. A service-based approach to VillageMD provider partners and their care teams. Leveraging both quantitative and qualitative metrics to drive results. What you might do in your first year: Work with multi-disciplinary teams to execute care management responsibilities including close partnership with clinicians, operations, and analytic functions. Participate in the recruitment and retention of clinical talent, supporting staff development and growth. Utilize your strong knowledge and background of care management and value-based care in a variety of settings to disseminate best practices for VillageMD. The following experience is relevant to us: Bachelor’s degree in nursing or social work with current licensure in state of residence preferred. 3+ years nursing experience in acute, ambulatory, or primary care practice setting. 5+ years in care management and/or previous value-based care leadership experiences in an ambulatory or managed care setting. Success working with diverse stakeholder groups, establishing the required relationships to work collaboratively across all levels. Direct management experience building and leading teams in a fast-growing environment. Experience managing change through process improvement and transformation. About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan. Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit
https://www.consumer.ftc.gov/JobScams
or file a complaint at
https://www.ftccomplaintassistant.gov/ .
#J-18808-Ljbffr
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through VillageMD and our operating companies
Village Medical ,
Village Medical at Home ,
Summit Health ,
CityMD , and
Starling Physicians . When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Job Description
At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible, and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. As a Director of Care Management, you will initiate the implementation of care management services and standards that enable our organization to successfully execute key quality and market outcomes. Integral to the team, the
Senior Director of Care Management and Clinical Operations
will handle a wide range of projects to support and implement the organization’s model of clinical care alongside our partners driving initial market workflows and infrastructure development. As a new member of our team, you’ll initially be responsible for helping with the implementation and growth of our emerging markets. What are some examples of projects you’ll be managing at VillageMD? Leading program development and operations management across the care management platform to support the continued growth and development of market physician networks. Designing and executing a framework for care management service implementation for new physicians; continuously reviewing and refining for efficiency and effectiveness. Designing and implementing clinical programs related to specific disease states, risk categories, and OCMO clinical priorities in collaboration with market leaders. Measuring clinical outcomes and improvement opportunities by using internal and external benchmarking to address opportunities for improvement in our clinical programs. Leading workflow and methodology development across the care management and other technology platforms to support the continued growth and development of market functions. What will make you successful here? Strategic ability with an affinity for operations; not afraid to dig into the details of the work to influence a positive outcome. Superior relationship skills with the ability to craft meaningful partnerships. Positive attitude with a solution-oriented approach and a comfort working within ambiguity. A low ego and humility; an ability to gain trust through communication and doing what you say you will do. A service-based approach to VillageMD provider partners and their care teams. Leveraging both quantitative and qualitative metrics to drive results. What you might do in your first year: Work with multi-disciplinary teams to execute care management responsibilities including close partnership with clinicians, operations, and analytic functions. Participate in the recruitment and retention of clinical talent, supporting staff development and growth. Utilize your strong knowledge and background of care management and value-based care in a variety of settings to disseminate best practices for VillageMD. The following experience is relevant to us: Bachelor’s degree in nursing or social work with current licensure in state of residence preferred. 3+ years nursing experience in acute, ambulatory, or primary care practice setting. 5+ years in care management and/or previous value-based care leadership experiences in an ambulatory or managed care setting. Success working with diverse stakeholder groups, establishing the required relationships to work collaboratively across all levels. Direct management experience building and leading teams in a fast-growing environment. Experience managing change through process improvement and transformation. About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan. Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit
https://www.consumer.ftc.gov/JobScams
or file a complaint at
https://www.ftccomplaintassistant.gov/ .
#J-18808-Ljbffr