Insight Global is hiring: Business Analyst (Customer Facing) - INTL, LATAM in Lo

Job Description Insight Global is looking for a Business Analyst (Customer facing) for one of their large media and entertainment clients. This is a contract through June 2025 and is likely extended beyond. This is a nearshore remote role, requiring working 8:00am- 5:00 pm Pacific Standard Time. In this role you will be supporting the News Business unit and will be responsible for eliciting requirements directly from stakeholders (Directors, VPs etc) from the News Business unit, writing tickets in Jira, identifying if there are any issues and then understanding the workflow and processes. This is a fast moving business unit with a lot for requirements, so its important we have someone that can hit the ground running and not need a lot of ramp up time. Responsibilities include customer engagement, business workflow discovery, use case definition, workflow modeling, and managing complex requirements, while serving as a customer liaison between the business and development. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of experience as a Business Analyst, specifically gathering requirements from the users/customers Experience and/or knowledge of media/entertainment/news industry Excellent written, verbal, and visual communications skills, including creation of project documentation, presentation materials, and presenting to business functional, and technical audiences Strong hands-on experience with SDLC methodologies such as Agile Scrum and Kanban Expertise in business stakeholder engagement and relationship management Strong ability to translate business requirements into functional requirements, process flows, system interface specifications, user stories, and business rules that lead to intuitive and efficient end-end workflows Hands-on experience on tools such as MS Office, Google Suite, Visio, Lucidchart, JIRA, Confluence, Invision null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.