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Head of Facebook Research

Facebook App, New York, New York, us, 10261


Our UX Research team mission is to deeply understand and measure the needs behind the behaviors of both the current and future users of Facebook worldwide. UX researchers at Meta tackle some of the most complex business questions in order to assess current strategy and inform future app strategy and product roadmaps, working closely with engineers, product managers, designers and data scientists. The decisions made based on their research impact the daily experiences of billions of people on a global scale. To achieve this, we must employ the full range of qualitative and quantitative methods delivered at scale and with the highest level of rigor. We value a diverse range of perspectives and stem from many different backgrounds— geographically, culturally, educationally, philosophically. Meta is looking for an experienced research leader with seasoned research, communication and people management skills. The successful candidate has a proven track record of translating research into design and product decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across multiple research disciplines. The successful candidate must be an expert research leader who can generate and socialize insights that impact the strategy and product roadmaps of complex and diverse products. The role also requires a proven track record of building and managing high-performing teams, preferably with researchers of different disciplines. Candidates must be able to articulate the vision of the team to cross-functional partners and be a strong advocate for the role of research in product development.

Head of Facebook Research Responsibilities:

Manages a research area with broad scope in size and complexity

Manages multiple research managers and ICs across multiple broad initiatives

Identify ways to elevate and up level Research with product leadership

Influence and drive strategy

Calls out risks and opportunities across multiple teams

Consider factors beyond your immediate team to innovate, take appropriate risks, and balance short, medium, and long-term needs

Identify gaps and solutions for future growth and scale within the org, including system, product, function, partnership, culture and/or organization opportunities

Responsible for the quality of the team, including coaching, growing ICs and managers and addressing under-performance

Responsible for developing a cohesive and strong leadership team of managers

Be a role model for inclusive behaviors and build a diverse organization that values, respects and taps into different backgrounds and perspectives

Understands org health (engagement, retention, feedback)

Effectively diagnose and make recommendations to solve complex issues that may span multiple teams

Communicate team purpose, contribution, and how it fits in with the broader mission of the company

Makes the company better through engaging in cross-company efforts like recruiting, cross-functional partnerships, diversity & inclusion, or site initiatives

Actively recruit and close top tier talent to fill strategic open positions for both IC and management roles beyond your immediate organization

Drives team execution, culture, and process across the FB research community, broader FB community and/or externally

Forms internal partnerships, influence, resolve conflict, build alignment, and work effectively across teams and disciplines throughout the company to execute the strategy

Proactively identify the largest problems impacting your team's execution and effectively resolve and manage dependencies

Identify relevant metrics and track trends to report progress relative to goals. (E.g., team health, research impact, product goals)

Minimum Qualifications:

Bachelor’s degree or significant experience conducting UX research with meaningful business impact

18+ years of experience conducting research post-Bachelor’s degree

8+ years directly managing, coaching and developing full-time researchers

5+ years experience managing managers

Directly managed across different research methodologies

Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)

Experience building teams over time through hiring, growing, and retaining high-performing researchers

Experience building and setting research strategy that connects with business strategy

Track record of translating research into business impact

Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Preferred Qualifications:

Masters or Doctorate degree

Experience with consumer products, consumer insights, or product development

5+ years of UX research experience

About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$308,000/year to $344,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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