Principal Group Product Manager

Overview Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team's mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work. Every day, our customers stake their business and reputation on our cloud. You can help Azure CXP provide our customers with the world-class cloud services they need to succeed. We are looking for a Principal Group Product Manager to join our team. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities The role involves collaborating closely across executive stakeholders on the Azure leadership team, multiple cross-org leaders, as well as software engineering leaders. You are the lynchpin and the owner of the product vision and strategy. Understand the customer persona - who are we solving for? What are their needs? Understand competitive products - are there other products that compete with your product? What is the unique proposition for this product? Design product vision and strategy - What will this product deliver? Drive product requirements definition, product planning, and product design (including writing PRDs) of new features and enhancements. Own all stakeholder management - clearly communicate product benefits to our users and internal stakeholders and create feedback loops so that we can iterate effectively. Partner with the Azure CXP Software Engineering (SWE) leader to ensure that we have a clear plan for feature build and product roadmap stays on track. Anticipate, identify, and mitigate blockers to customer success goals. Work closely with the Data Science team to ensure we are tracking measurable impact of the product. Share actionable insight, learnings, feedback to drive continuous improvements.

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