Reimagined Parking
Reimagined Parking is hiring: Overnight Ambassador for Portland Garages in Portl
Reimagined Parking, Portland, OR, United States
Job Description
Job Description
Description
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Location: Multiple parking garages in Portland, Oregon
Position: Overnight Ambassador
Pay: $19.50 an hour
Shift: Thursday-Sunday (9pm-7am)
The Overnight Ambassador will monitor and oversee multiple parking locations. They perform a variety of tasks to ensure a smooth operation of the parking facilities, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Overnight Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshoot parking equipment that is malfunctioning. The Overnight Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times. At the end of the shift, the Overnight Ambassador will provide a detailed report of all their findings and issues that has occurred.
Position: Overnight Ambassador
Pay: $19.50 an hour
Shift: Thursday-Sunday (9pm-7am)
The Overnight Ambassador will monitor and oversee multiple parking locations. They perform a variety of tasks to ensure a smooth operation of the parking facilities, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Overnight Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshoot parking equipment that is malfunctioning. The Overnight Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times. At the end of the shift, the Overnight Ambassador will provide a detailed report of all their findings and issues that has occurred.
Key Responsibilities
- Must be flexible to work nights Thursday-Sunday, Holidays and special events.
- Greet arriving and departing guests in a friendly and courteous manner.
- Act as traffic controller to direct incoming guests to available parking spaces.
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
- Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
- Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.
- Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
- Always communicate professionally with guests, client, and teammates.
- Employee must be able to perform essential functions of the position with or without reasonable accommodations.
- Basic knowledge of the parking system to add, cancel or reset key cards.
- Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.
Skills, Knowledge and Expertise
- At least 18 years of age
- Must provide a valid driver's license
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Previous customer service experience, preferred
Benefits
Join our team and enjoy an outstanding benefits package, including:
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.