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Databricks

Director of Product Operations

Databricks, Seattle, Washington, us, 98127


At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We're seeking a visionary Director of Product Operations to drive operational excellence and scale our product organization. In this pivotal role, you will be the connective tissue between product, engineering, and go-to-market teams, ensuring we deliver exceptional value to our customers through our unified data and AI platform.

Key Responsibilities:

Lead and mentor a team of product operations specialists, fostering a culture of customer obsession and data-driven decision-making

Analyze and synthesize data from multiple sources, including customer and partner feedback, product usage, and adoption metrics

Develop and maintain user-friendly systems, reports, and dashboards to surface key metrics and trends to stakeholders

Partner with Product Management, Engineering, and Field teams to close the feedback loop and build a cohesive customer story

Influence product and engineering decision-makers to deliver the best possible customer experience

Organize the measurement of key results for annual objectives and communicate progress to department stakeholders

Implement process improvements to optimize product operations, reducing costs and improving efficiency

Drive operational rigor across the product lifecycle, from ideation to launch and beyond

Oversee the product roadmap and release management processes, ensuring timely and high-quality delivery of new features

Qualifications:

10+ years of experience in product operations, business analysis, or related roles in high-growth technology companies

Proven track record of scaling product operations in a fast-paced, data-driven environment

Strong analytical skills with proficiency in SQL, Python, R, or Scala

Experience with data visualization solutions such as Tableau, Salesforce, PowerBI, or Data Studio

Deep understanding of the data and AI landscape, including lakehouse architecture and modern analytics platforms

Excellent communication and presentation skills, with the ability to distill complex analysis into clear messaging

Experience leading update syncs with strong preference for Agile/Scrum/JIRA experience

Entrepreneurial, "can-do" attitude with the ability to make an impact in a start-up environment

Benefits:

Comprehensive health coverage including medical, dental, and vision

401(k) Plan

Equity awards

Flexible time off

Paid parental leave

Family Planning

Gym reimbursement

Annual personal development fund

Employee Assistance Program (EAP)

If you're passionate about operational excellence, driving innovation, and making a significant impact in the data and AI industry, we want to hear from you. Join us in our mission to simplify and democratize data and AI for organizations worldwide.

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