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CRG

Business Analyst

CRG, , NC, United States


Business Analyst

Location: Greensboro, NC

Duration: 12 month contract

Compensation: $50-55/hour W2


Our long-standing client, one of the largest automobile and equipment manufacturers in the world, has been steadily growing for almost 100 years. With over 100,000 employees in 18 countries, this $47B company has a worldwide reputation for being an excellent company to work for. Having supported various teams with long-tenured employees, the organization has a history of low turnover, offering an impressive benefits package, great work-life balance, and promotional opportunities to grow with a multinational leader.


As a Senior Business Analyst, you will participate in activities such as gathering stakeholder requirements, conducting end-user research, defining processes, performing pre-studies, and handling modeling and design to identify optimal solutions. You will also manage requirements for both business and technical solutions, as well as oversee backlog items. This role requires developing a thorough understanding of our business objectives and stakeholder needs while collaborating across various local and global processes, services, and solutions.


Responsibilities:

  • Conduct end-user research and evaluations to ensure prototypes or solutions meet key user needs.
  • Develop prototypes tailored to address user goals and requirements.
  • Ensure requirements are clearly communicated and understood by both business stakeholders and IT teams, supporting application development.
  • Document requirements in Jira, manage backlog items, and facilitate scrum ceremonies.
  • Assist the Test Lead in organizing and leading User Acceptance Demos and User Acceptance Testing (UAT) sessions.
  • Help prioritize project scope based on user needs and business value.
  • Establish communication channels to ensure all stakeholders understand the solution's target users and their needs.
  • Support alignment with global processes and consistent application use.
  • Recommend improvements to enhance software efficiency and reduce operational or maintenance costs.
  • Continuously seek to improve existing workflows and processes.
  • Facilitate workshops at both local and global levels.
  • Lead business change initiatives to drive organizational improvements.

Qualifications:

  • 8+ years of experience as a Business Analyst or Solutions Engineer working in an Agile environment
  • Experience in roadmap planning and elicitation techniques
  • Excellent documentation skills
  • Experience in application data modeling, activity diagrams is beneficial
  • Experience using Confluence and Jira a must
  • CCBA, CBAP certification is a plus
  • Project experience in one or more of the following is a plus:
  • Process development
  • Change management
  • Service development
  • CRM
  • Telematics
  • Identity management
  • eBusiness

Category Code: JN008