Information Technology Business Analyst

Senior Business Analyst

This person must be located in the St. Louis area. Candidates must be eligible to work in the United States without sponsorship now or in the future.

Overview:

We are seeking a Senior Business Analyst to lead key initiatives in requirement management, process optimization, and data analysis. In this role, you will work closely with business stakeholders, subject matter experts, and cross-functional teams to define business needs, propose solutions, and drive consensus on the most effective course of action. You will be responsible for evaluating existing processes and internal data to make informed decisions on whether the solution requires software development or process improvements. Additionally, you will ensure that solutions are clearly communicated to Business, Development, and Quality Assurance teams, guiding them through the project lifecycle until completion.

Key Responsibilities:

• Requirement Management: Elicit and analyze business needs from stakeholders to design effective solutions. Communicate and document those requirements in a clear and actionable format for cross-functional teams.
• Process Analysis: Evaluate existing processes to identify opportunities for improvement. Determine whether the solution lies in process changes or requires new software development.
• Data Analysis: Use data to inform decisions, uncover insights, and evaluate potential solutions. Leverage data visualization techniques to present findings to both technical and non-technical audiences.
• Project Oversight: Collaborate with project managers to define scope, timelines, and deliverables. For projects without a dedicated project manager, take ownership of basic project management tasks, such as defining objectives, developing timelines, and tracking progress.
• Stakeholder Collaboration: Work closely with Development and Quality Assurance teams to transition requirements for approved solutions. Address any questions that arise during implementation and testing.
• Change Management: Track and manage changes throughout the project lifecycle, ensuring all updates are communicated and executed effectively.

Work Environment:

This is a hybrid position, requiring a minimum of two days per week in the office.

Required Skills & Qualities:

• Analytical Expertise: Ability to critically assess gathered information, distinguish between true business needs and wants, and differentiate between solutions and requirements.
• Systems Thinking: Strong understanding of how people, processes, and technology interact within the organization, and the ability to see the broader system when designing solutions.
• Communication: Ability to clearly articulate ideas, requirements, and solutions to both technical and non-technical stakeholders. Skilled in using data visualization tools to present complex information.
• Interpersonal Skills: Strong negotiation and collaboration skills to work effectively with business and IT teams.
• Interviewing & Listening: Expertise in conducting interviews and gathering requirements through various methods, including one-on-one sessions, group discussions, and shadowing.
• Leadership: Ability to lead by example, foster a collaborative environment, and motivate teams toward common goals.
• Creative Problem-Solving: Capable of thinking outside the box to address complex challenges and deliver innovative solutions.
• Organizational Skills: Able to manage multiple projects and meet deadlines while delivering high-quality results in a hybrid work environment.

Experience & Qualifications:

• 5 to 10 years of experience in business analysis, with a proven track record in requirements management and process improvement.
• Bachelor’s degree in a technology-related field.
• In-depth knowledge of best practices for eliciting, analyzing, documenting, and validating requirements.
• Experience managing requirements for custom software development and process improvements.
• Expertise in all stages of the software development lifecycle, particularly in agile/iterative environments.
• Strong experience facilitating meetings and discussions with both business and IT stakeholders at all levels.
• Proven ability to elicit requirements through a variety of methods, including interviews, group meetings, brainstorming, and process analysis.
• Skilled in representing requirements using various documentation models, such as use cases, user stories, flowcharts, wireframes, and traceability matrices.
• Experience developing project proposals, managing estimates, and securing approval from senior management.
• Proven ability to collaborate with cross-functional teams, including Project Management, Development, and Quality Assurance, on software development projects.
• Advanced proficiency in Microsoft Office tools (Word, PowerPoint, Visio, Excel). Familiarity with Atlassian Jira and Confluence is a plus.
• Experience managing requirements for diverse technical platforms, including web-based technologies and server-client applications.
• Experience working on both internal and external customer projects.