Guardian Veterinary Management LLC is hiring: Overnight Client Care Representati

$1,000 Signing Bonus

**Location is in Middletown, NY**

Guardian Veterinary Emergency, Orange County is an independently owned, full-service overnight/weekend & holiday 24/7 emergency and specialty care veterinary hospital in Middletown, New York. Our entire team is dedicated to providing the very best and most progressive care to all of our patients, and courteous service to our clients and primary care veterinary partners. We have immediate openings for overnight Client Care Representatives.

Guardian Veterinary Specialists is seeking Overnight Client Care Representatives (CCRs) for full-time positions. Hours will be 6pm to 6am during the week and available to work the weekend and holidays as required. We are a 24-hour emergency on weekends and holiday. CCRs provide the first and last impression of each client’s visit to our hospital. CCRs are responsible for providing excellent client care and communications, as well as clear and timely communications with the medical staff.

Qualifications include ability to perform clerical work with speed and accuracy; must be adept at using a multiple-line telephone system, handling and processing cash and other forms of payment. Must be able to learn veterinary management software.

We adhere to our core principles of respect, collaboration, caring and integrity. Must be comfortable working in a fast-paced environment. Exciting opportunity to join a hospital where we practice advanced medicine and compassionate patient care. Pay is commensurate with experience and skill level. Benefits include health insurance, employee pet discount and paid time off.

The culture of Guardian Veterinary is team oriented and is geared to our team members being who they are with our full support. Guardian Veterinary has growth and learning opportunities in the air. We support your growth by investing in you and your future by providing CE trainings we offered monthly; listening to our team, to constantly work to better our team; career advancement opportunities as Guardian Veterinary grows; mentorship & training; ability to learn from notable talented professionals in the field; 401k options; group whole life insurance; exceptional benefits (health, vision and dental); PTO; Maternity & Paternity leave; mental health services at no cost and much more…..with a whole lot of heart.

**Salaries are commensurate to experience**

**Must have their own reliable transportation**

**Compensation is $18 to $21 per hour**

**Must be open to working on call**

**Location is in Middletown, NY**

Qualified applicants for this role:

• Love of animals and a passion to help and heal, first and foremost
• The desire to continually learn and grow
• 1 year of administrative or customer service skills at minimum
• Experience in a medical office setting preferred, but not required
• Will have the ability to handle stressful situations in a professional manner
• Must be willing to work overnights, one weekend day and some holidays
• Must be willing to work onsite in Middletown, NY at GVE

Why Choose GVS:

• Hands on training provided
• The chance to make a difference in an animal and owners’ life
• PTO earned
• Unique culture that focuses on strong positive relationships within the work place
• Exceptional benefits (health, vision and dental)
• Generous discount on employee pet boarding & pet care
• Free lunch days weekly
• Guardian outings
• Pet blood donor perks
• Free pet bereavement services for staff
• Free mental health services for staff