Endeavors
ADMINISTRATIVE ASSISTANT
Endeavors, San Antonio, Texas, United States, 78208
Job Details
Job Location
San Antonio, TX
Position Type
Full-Time
Education Level
High School Diploma/GED
Job Shift
Various Shifts Description
JOB PURPOSE: Support the daily operations of Community Behavioral Health Services (CBHS) by supporting the mental health and substance use disorder recovery treatment providers, intake specialists, and peer support specialists, along with direct support to the Director of Behavioral Health (DBH). Specific focus on clerical, administrative, and organizing a busy and growing clinic. Manages schedules, monitors phones and email, and tracks inventory for the department. Serves as a liaison for CBHS and Endeavors in the community while maintaining a high standard of professionalism and confidentiality and ensuring that the departmental office daily operations are run in an efficient and effective manner. Qualifications
ESSENTIAL JOB RESPONSIBILITIES: Answer multi-line telephone system in a prompt and professional manner: Route the in-coming call to the appropriate party. Ensure messages are complete, accurate and transmitted to appropriate person. o Screen calls when requested. Be knowledgeable of department's staff and what calls are referred to which staff for efficient handling. o Be knowledgeable on purpose and general operation of various programs being directed by the clinic to be able to intelligently communicate data to visitors. Responsible for scheduling of appointments, meetings, agenda items. Welcome and greet visitors in a friendly and professional manner. Determine nature of the visit, who they need to speak with. Promptly notify appropriate staff of visitor's arrival. Maintain a neat, inviting, and professional appearance in lobby and public areas on the ground floor. Keep front desk orderly and professional. Do not eat meals at Reception Desk or in Reception Office. Receive and sign for deliveries and notify recipient. Redirect clients to locations for services not offered in the Main Office building. Perform administrative duties and/or other duties assigned in an accurate and timely manner: Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."
ESSENTIAL QUALIFICATIONS: EDUCATION:
High School Diploma or GED required. Associate's in business administration or relative field preferred. EXPERIENCE:
3-5 years strong administrative/clerical experience, 5+ years preferred; 2-3 years in a customer service focused environment preferred. ATTENDANCE:
Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES:
Driver's License with clear record. Microsoft Office Specialist Certification preferred. VEHICLE:
Must have daily use of a vehicle without prior notice. OTHER:
Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
Job Location
San Antonio, TX
Position Type
Full-Time
Education Level
High School Diploma/GED
Job Shift
Various Shifts Description
JOB PURPOSE: Support the daily operations of Community Behavioral Health Services (CBHS) by supporting the mental health and substance use disorder recovery treatment providers, intake specialists, and peer support specialists, along with direct support to the Director of Behavioral Health (DBH). Specific focus on clerical, administrative, and organizing a busy and growing clinic. Manages schedules, monitors phones and email, and tracks inventory for the department. Serves as a liaison for CBHS and Endeavors in the community while maintaining a high standard of professionalism and confidentiality and ensuring that the departmental office daily operations are run in an efficient and effective manner. Qualifications
ESSENTIAL JOB RESPONSIBILITIES: Answer multi-line telephone system in a prompt and professional manner: Route the in-coming call to the appropriate party. Ensure messages are complete, accurate and transmitted to appropriate person. o Screen calls when requested. Be knowledgeable of department's staff and what calls are referred to which staff for efficient handling. o Be knowledgeable on purpose and general operation of various programs being directed by the clinic to be able to intelligently communicate data to visitors. Responsible for scheduling of appointments, meetings, agenda items. Welcome and greet visitors in a friendly and professional manner. Determine nature of the visit, who they need to speak with. Promptly notify appropriate staff of visitor's arrival. Maintain a neat, inviting, and professional appearance in lobby and public areas on the ground floor. Keep front desk orderly and professional. Do not eat meals at Reception Desk or in Reception Office. Receive and sign for deliveries and notify recipient. Redirect clients to locations for services not offered in the Main Office building. Perform administrative duties and/or other duties assigned in an accurate and timely manner: Other duties as assigned. Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."
ESSENTIAL QUALIFICATIONS: EDUCATION:
High School Diploma or GED required. Associate's in business administration or relative field preferred. EXPERIENCE:
3-5 years strong administrative/clerical experience, 5+ years preferred; 2-3 years in a customer service focused environment preferred. ATTENDANCE:
Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES:
Driver's License with clear record. Microsoft Office Specialist Certification preferred. VEHICLE:
Must have daily use of a vehicle without prior notice. OTHER:
Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.