Marriott International, Inc
Lead Banquet Attendant
Marriott International, Inc, Schaumburg, Illinois, United States, 60173
Additional InformationJob Number 24200899Job Category Food and Beverage & CulinaryLocation Renaissance Schaumburg Convention Center Hotel, 1551 N. Thoreau Drive, Schaumburg, Illinois, United States, 60173 VIEW ON MAPSchedule Part TimeLocated Remotely? NPosition Type
Non-ManagementPOSITION SUMMARY
Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Set up banquet area/room, ensuring cleanliness and proper set up. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies. Communicate with guests and other employees to ensure guest needs are met. Ensure staff is working together as a team. Direct final breakdown and clean up of function rooms.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: Less than 1 year related work experience.Supervisory Experience: No supervisory experience.License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
Lead Banquet Attendant at Marriott International, Inc summary:The Lead Banquet Attendant oversees the setup and cleanliness of banquet areas, ensuring guest needs are met while collaborating with other staff members. Responsibilities include monitoring sanitation, organizing storage, and assisting management with employee training and scheduling. The role demands a focus on guest service excellence and adherence to safety standards in a dynamic hospitality environment.
Keywords:banquet service, event setup, guest relations, hospitality, food and beverage, team management, cleanliness standards, sanitation, FIFO storage, customer service
Non-ManagementPOSITION SUMMARY
Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Set up banquet area/room, ensuring cleanliness and proper set up. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies. Communicate with guests and other employees to ensure guest needs are met. Ensure staff is working together as a team. Direct final breakdown and clean up of function rooms.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: Less than 1 year related work experience.Supervisory Experience: No supervisory experience.License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
Lead Banquet Attendant at Marriott International, Inc summary:The Lead Banquet Attendant oversees the setup and cleanliness of banquet areas, ensuring guest needs are met while collaborating with other staff members. Responsibilities include monitoring sanitation, organizing storage, and assisting management with employee training and scheduling. The role demands a focus on guest service excellence and adherence to safety standards in a dynamic hospitality environment.
Keywords:banquet service, event setup, guest relations, hospitality, food and beverage, team management, cleanliness standards, sanitation, FIFO storage, customer service