United Surgical Partners
Scheduler Full Time
United Surgical Partners, Houston, Texas, United States, 77246
JOB SUMMARY
North Houston Endoscopy & Surgery
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.
Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
Sets priorities and organizes work
Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
Coordinates with anesthesia groups to confirm scheduling for coverage.
Accurately uses procedure codes to ensure proper billing.
Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
Communicates changes to schedule to appropriate staff
Ensures all required fields in Advantx are completed
Works closely with OR director to avoid equipment or supply conflicts.
Alerts administration when new doctors or procedures are scheduled.
Cross trains with other areas.
Other duties as assigned.
Completes consents and ensures accuracy before submitting to the chart builder.
Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
BENEFITS
Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.
#USP-123
#USP-RN
Required Skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Required Experience
Position qualifications and requirements for the Patient Care Tech include:
One year experience directly related to duties and responsibilities specified is preferred
Knowledge of patient care charts and patient histories
Patient Interviewing skills
Ability to perform standard clinical procedures according to established protocols
Knowledge of patient evaluation procedures
Ability to perform routine invasive procedures, such as venipuncture, and EKG
Ability to maintain quality, safety, and/or infection control standards
Ability to adapt to change quickly, strong knowledge base relative to surgery procedures and management of the surgical patient
Understands principles of aseptic technique and their implementation
Possess the ability to follow established cleaning methods in performing daily tasks
Must be able to keep all equipment in good working condition
Qualifications:
Qualification Requirements: To perform this job successfully, and individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or experience:High School education and/or equivalent; up to one year of related experience or training or equivalent combination of education and experience. Within the first 90 days of employment and annual thereafter, must complete EDGE training and be able to recite program objectives, key requirement, process steps and goals as outline below.
North Houston Endoscopy & Surgery
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.
Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
Sets priorities and organizes work
Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
Coordinates with anesthesia groups to confirm scheduling for coverage.
Accurately uses procedure codes to ensure proper billing.
Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
Communicates changes to schedule to appropriate staff
Ensures all required fields in Advantx are completed
Works closely with OR director to avoid equipment or supply conflicts.
Alerts administration when new doctors or procedures are scheduled.
Cross trains with other areas.
Other duties as assigned.
Completes consents and ensures accuracy before submitting to the chart builder.
Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
BENEFITS
Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.
#USP-123
#USP-RN
Required Skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Required Experience
Position qualifications and requirements for the Patient Care Tech include:
One year experience directly related to duties and responsibilities specified is preferred
Knowledge of patient care charts and patient histories
Patient Interviewing skills
Ability to perform standard clinical procedures according to established protocols
Knowledge of patient evaluation procedures
Ability to perform routine invasive procedures, such as venipuncture, and EKG
Ability to maintain quality, safety, and/or infection control standards
Ability to adapt to change quickly, strong knowledge base relative to surgery procedures and management of the surgical patient
Understands principles of aseptic technique and their implementation
Possess the ability to follow established cleaning methods in performing daily tasks
Must be able to keep all equipment in good working condition
Qualifications:
Qualification Requirements: To perform this job successfully, and individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or experience:High School education and/or equivalent; up to one year of related experience or training or equivalent combination of education and experience. Within the first 90 days of employment and annual thereafter, must complete EDGE training and be able to recite program objectives, key requirement, process steps and goals as outline below.