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Belden

Inside Sales Manager - Solution Sales

Belden, Chicago, Illinois, United States, 60290


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Inside Sales Manager - Solution Sales

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Date:

Nov 13, 2024

Location:

Chicago, Illinois, United States, 60631

Company: Belden, Inc

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.

Job Summary

We are hiring an experienced Inside Sales Manager - Solution Sales to build, lead, and transform our inside sales and lead qualification efforts. The Inside Sales team's goal is to prospect, qualify, and nurture leads until they are ready to be transitioned to the appropriate Sales team for closing. The ideal candidate will have a proven track record in leading and coaching teams, driving and nurturing leads into sales opportunities, and experience working with a variety of sales enablement technology platforms.

Responsibilities

1. Team Leadership

Coach and develop inside sales team on best practices for lead qualification and outreach, including understanding the organization's go-to-market strategy, ideal customer profile(s), and customer pain points and motivation; ensure representatives are confident with the organization's market positioning in line with marketing and field sales

Daily management of lead queue utilizing data driven approach to lead qualifying and routing while balancing team workloads

Ensure utilization of multi-channel prospecting including calls, email, LinkedIn, direct message, and web-based platforms to drive conversions of leads

Own program performance and the development and deporting of KPIs; identify opportunities for improvement to optimize inside sales process

Analyze lead and activity data to identify opportunities for improvement and optimize the inside solution sales (ISS)process

Build a culture that brings remote Digital Inside Sellers together through clarity of focus and direction, clarity of targets, and clarity of desired behaviors

2. Team Development

Recruitment and onboarding of new team members including but not limited to building out position profiles, critical skills framework, and onboarding program

Develop and execute plans to enhance efficiency and effectiveness of reach out cadence and representative time allocation

Implement feedback mechanisms to improve teams' agility

Create standard policies and procedures for team productivity expectations, reach out execution practices, and lead management guidance

3. Technology Utilization

Leverage AI tools to improve quality of messaging, email and call scripts, and business developmentreps' ability to connect and control conversations thereby improving the throughput of the lead funnel

Ensure team proficiency of digital technology such as Salesforce, 6sense Sales Intelligence, LinkedIn Sales Navigator, integrated activity logging tools, and call intelligence tools to enable effective management of a high volume of leads and supporting personalization of team outreach efforts

Stay abreast of latest digital sales technologies and tools and identify opportunities to integrate new technologies to improve productivity

4. Performance Management

Monitor key performance indicators (KPIs) to evaluate success through objective and data driven continuous appraisal of activities and effectiveness

Apply consistent and appropriate rigor to reviewing individual representative performance

Instill a structured approach that creates efficiency and focus in the team and manage team against expectations

Understand and manage lead funnel dynamics - inflow, velocity, stalled, etc

Required Skills and Experience

Bachelor's degree in Business or related field preferred

Minimum 4 years of program or inside sales management experience

Elevated client-facing engagement and/or business consulting experience

Field sales experience and/or B2B outbound call center experience is beneficial

Experienced and confident in using digital communications within the team to build and maintain team culture, direction, and focus

Ability to build rapport and followership virtually

Must be able to cultivate productive working relationships with cross functional peers to ensure proactive sharing of business intelligence and coordination of activities

Demonstrable experience of deploying digital technologies to enable effective management of a high volume of leads

Demonstrable delivery of results through sales leadership

Analytical mindset with the ability to make data-driven decisions

Let's Write the Next 100 Years Together.

Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

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