Concentric
Director of Learning & Development
Concentric, Carrollton, Texas, us, 75011
Job Type
Full-time
Description
Concentric
is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company's signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com .
Job Summary
The Director of Learning & Development works directly with management and executive leadership to develop training for all levels of employees within the Company and is responsible for the Company's strategic learning initiatives. The role is an integral part in ensuring the Company has well-trained and skilled workers, properly trained managers, and programs that support and grow leadership knowledge, skills, and abilities. The role demands excellent communication skills, technical proficiency with Learning Management Systems (LMS), curriculum development, and experience with adult learning concepts. This position reports to the Vice President, Human Resources, Safety, and Training and will have 2 or more direct reports.
Essential Job Responsibilities:
•Have reliable attendance and punctuality.
•Develop and implement a strategic plan for learning and development that aligns with organizational goals. This involves assessing current competencies, identifying skill gaps, and forecasting future needs.
•Design, develop, and oversee the execution of training curricula that cater to different roles within the organization. Programs can include onboarding, technical skills training, leadership development, and compliance training.
•Effectively deal with stressful situations and deadlines.
•Work closely with other departments to understand their training needs, tailor programs accordingly, and ensure cohesive talent development efforts across the organization.
•Diagnose and troubleshoot technical issues within the LMS.
•Continuous assessment and improvement of learning programs based on feedback and performance data. Use various assessment tools to measure learning outcomes and adjust programs as needed. ? Ensure accurate training records are maintained for compliance.
•Ability to prioritize and manage multiple tasks in a fast-paced environment.
•Other duties as assigned by supervisor.
Key Performance Measurements:
•Completion of safety, compliance, and other training programs.
•Successfully meet deadlines.
•Other key performance indicators as assigned.
Benefits
At Concentric we believe that
Our People
are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
Competitive pay - Plus incentive opportunities and overtime potential for our hourly employees! Full benefits package that starts day one - Includes medical, dental, vision, company-paid life insurance and disability coverage. 401K with match 8 paid holidays Full-time Employees receive 128 Hours of PTO Annually Training and mentoring - Learn from our experts in the industry. Advancement opportunities.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Requirements
•Bachelor's degree in a related field is preferred. Relevant work experience may substitute for formal education.
•7+ years of experience as a director or leadership role for a company with 1,000 + employees is desired.
•Relevant certifications are beneficial (e.g., Certified Professional in Training Management or Development -CPTM or CPTD).
•Knowledge of software like Articulate 360, Adobe Captivate, or Lectora for creating interactive and engaging online courses is a plus.
•Proficiency in diagnosing and troubleshooting software and hardware issues.
•Strong knowledge of Microsoft operating systems and Office suite.
•Excellent communication skills with the ability to explain technical concepts in user-friendly language.
•Customer service focus that delivers high-quality support services.
•Flexibility to adapt to changing technologies and willingness to upgrade skills continuously.
•Self-starter with solid time/project management skills and proven ability to drive delivery, mitigate risk, and resolve issues.
•Strong communication, problem-solving, and analytical skills.
•Ability to travel up to 25%, with the possibility of several overnight travel requirements.
*This job description is subject to change at any time. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. Able to work at a computer and stare at a screen for up to 8 hours a day. The employee occasionally is required to walk and reach with hands and arms. The employee occasionally is required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with a moderate level of activity being performed by co-workers across the office. The noise level in the work environment is moderate. At the manager's discretion, the employee may be allowed to work from home from time to time and should provide a safe and secure workspace.
The Concentric Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), gender identity or expression, parental status, national origin, age, disability, genetic information (including family medical history), veteran or military service, or any other legally protected status.
Full-time
Description
Concentric
is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company's signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com .
Job Summary
The Director of Learning & Development works directly with management and executive leadership to develop training for all levels of employees within the Company and is responsible for the Company's strategic learning initiatives. The role is an integral part in ensuring the Company has well-trained and skilled workers, properly trained managers, and programs that support and grow leadership knowledge, skills, and abilities. The role demands excellent communication skills, technical proficiency with Learning Management Systems (LMS), curriculum development, and experience with adult learning concepts. This position reports to the Vice President, Human Resources, Safety, and Training and will have 2 or more direct reports.
Essential Job Responsibilities:
•Have reliable attendance and punctuality.
•Develop and implement a strategic plan for learning and development that aligns with organizational goals. This involves assessing current competencies, identifying skill gaps, and forecasting future needs.
•Design, develop, and oversee the execution of training curricula that cater to different roles within the organization. Programs can include onboarding, technical skills training, leadership development, and compliance training.
•Effectively deal with stressful situations and deadlines.
•Work closely with other departments to understand their training needs, tailor programs accordingly, and ensure cohesive talent development efforts across the organization.
•Diagnose and troubleshoot technical issues within the LMS.
•Continuous assessment and improvement of learning programs based on feedback and performance data. Use various assessment tools to measure learning outcomes and adjust programs as needed. ? Ensure accurate training records are maintained for compliance.
•Ability to prioritize and manage multiple tasks in a fast-paced environment.
•Other duties as assigned by supervisor.
Key Performance Measurements:
•Completion of safety, compliance, and other training programs.
•Successfully meet deadlines.
•Other key performance indicators as assigned.
Benefits
At Concentric we believe that
Our People
are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
Competitive pay - Plus incentive opportunities and overtime potential for our hourly employees! Full benefits package that starts day one - Includes medical, dental, vision, company-paid life insurance and disability coverage. 401K with match 8 paid holidays Full-time Employees receive 128 Hours of PTO Annually Training and mentoring - Learn from our experts in the industry. Advancement opportunities.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Requirements
•Bachelor's degree in a related field is preferred. Relevant work experience may substitute for formal education.
•7+ years of experience as a director or leadership role for a company with 1,000 + employees is desired.
•Relevant certifications are beneficial (e.g., Certified Professional in Training Management or Development -CPTM or CPTD).
•Knowledge of software like Articulate 360, Adobe Captivate, or Lectora for creating interactive and engaging online courses is a plus.
•Proficiency in diagnosing and troubleshooting software and hardware issues.
•Strong knowledge of Microsoft operating systems and Office suite.
•Excellent communication skills with the ability to explain technical concepts in user-friendly language.
•Customer service focus that delivers high-quality support services.
•Flexibility to adapt to changing technologies and willingness to upgrade skills continuously.
•Self-starter with solid time/project management skills and proven ability to drive delivery, mitigate risk, and resolve issues.
•Strong communication, problem-solving, and analytical skills.
•Ability to travel up to 25%, with the possibility of several overnight travel requirements.
*This job description is subject to change at any time. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. Able to work at a computer and stare at a screen for up to 8 hours a day. The employee occasionally is required to walk and reach with hands and arms. The employee occasionally is required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with a moderate level of activity being performed by co-workers across the office. The noise level in the work environment is moderate. At the manager's discretion, the employee may be allowed to work from home from time to time and should provide a safe and secure workspace.
The Concentric Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), gender identity or expression, parental status, national origin, age, disability, genetic information (including family medical history), veteran or military service, or any other legally protected status.