IT Field Support Specialist

Who We Are Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, weve expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration. Beyond delivering exceptional service, we are committed to building stronger communities through outreach and meaningful relationships. With a focus on quality, service, and positive impact, Mint Cannabis is shaping a brighter future. Be part of the Mint Cannabis journey and see the difference Here We Grow Full Job Description Mint Cannabis is seeking an experienced IT Specialist to join our team in Mesa, AZ. In this role, youll be essential to the smooth operation of our IT infrastructure, providing technical expertise to support the fast-paced cannabis industry. Responsibilities: Diagnose and resolve hardware and software issues for desktops and servers. Provide technical support to internal users, ensuring seamless operation across systems. Collaborate with the development team to troubleshoot and resolve code-related issues. Use remote support tools, such as AnyDesk, to efficiently resolve IT issues. Maintain data security and ensure compliance with cannabis industry regulations. Requirements: Previous experience in an IT Specialist or similar role. Proficiency in troubleshooting code issues and understanding coding languages. Familiarity with cannabis industry regulations is a plus. Valid drivers license with a clean record and ability to travel to different locations as needed. Proficiency with remote support tools, especially AnyDesk. Strong problem-solving and communication skills. Qualifications: Relevant certifications such as CompTIA A, Network, or equivalent industry certifications. Location: Mesa, AZ 85210 Job Type: Full-time Benefits: Health, Dental, and Vision Insurance Employee Discounts Schedule: 8-hour shift Work Requirements: Reliable commute or relocation to Mesa, AZ before starting (preferred) What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and inclusive work environment. The chance to make a significant impact within a growing company. Benefits: Employee discount Medical Dental Vision How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience through our careers page: https://themintcannabis.com/careers/. Stay Connected with Mint Cannabis We love staying in touch with passionate professionals like you. Follow us and stay updated on the latest opportunities, news, and cannabis culture at Mint Cannabis. LinkedIn: Mint Cannabis LinkedIn Mint Deals: Explore Our Deals Mint Cannabis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.