Osceola County, FL
IT Senior Manager
Osceola County, FL, Kissimmee, Florida, United States, 34747
Salary:
$103,001.60 Annually
Location :
Kissimmee, FL
Job Type:
Full-time
Job Number:
02368
Department:
Information Technology
Division:
Information Technology
Opening Date:
11/22/2024
Closing Date:
12/6/2024 11:59 PM Eastern
General Description of Duties
**
Position subject to close at any time**
NOTE TO INTERNAL APPLICANTS:
INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAY GRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.
Under general direction, the purpose of the position is to perform managerial and technical work, assisting in the strategic planning and delivery of Information Technology (IT) services for the County. This includes assisting in the management of the County's IT software applications, development, and infrastructure. This position is focused on the operations of the department and is responsible for supervising research, recommendations, procurement, support, and testing of IT solutions. The position is expected to elevate the support provided to clients through process improvement and automation.
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Lead the strategic direction of infrastructure and support teams, emphasizing the consistent performance and reliability of IT systems. Develop strategies to bolster IT infrastructure with a focus on cloud technologies, enhanced security, scalability, and overall efficiency. Assist the department in moving services, infrastructure, and business applications to the cloud. Ensure the support teams promptly address user issues, minimizing disruptions and system downtimes. Conduct regular reviews of system performance data to proactively address inefficiencies or vulnerabilities. Collaborate closely with IT leadership to align operational strategies with the department's strategic objectives. Design and implement automation processes to streamline operations, reduce manual tasks, and improve system reliability. Assist in developing and managing the budget, ensuring cost-effective deployment of resources and identifying potential areas for savings. Stay current with emerging technologies and methodologies, with a particular focus on tools that can enhance operational efficiency through automation. Proactively identify and strategize to mitigate risks associated with IT operations and infrastructure. Mentor the operational teams, encouraging a culture of ongoing learning and a proactive approach to automation. Oversee and manage large-scale IT projects, ensuring timely completion, adherence to specified requirements, and optimal resource allocation. Minimum Qualifications
Education:
Bachelor's degree in computer science or closely related field.
Experience:
Five (5) or more years of progressively knowledgeable, responsible and skilled experience in in an IT leadership role. An equivalent combination of education, certification, training and/or experience may be considered in lieu of required education or experience.
Miscellaneous:
Must possess a valid Florida Driver's License. Knowledge, Skills and Abilities
Demonstrated ability to guide and motivate technical teams toward achieving shared goals and objectives. Proven experience in cloud technology with an understanding of how to gain operational efficiency when moving from on-premises. Comprehensive knowledge of various facets of IT infrastructure, from networks and servers to databases and cloud platforms. Capability to develop and execute a forward-thinking operational strategy that aligns with the broader IT department's vision, with an emphasis on the role of automation. Strong analytical skills, with a focus on identifying issues at their root and implementing effective, often automated, solutions. Experience in managing substantial budgets, prioritizing value-driven expenditures, and demonstrating return on investments. Ability to foster productive relationships with a range of stakeholders, from technical staff to County representatives. Proven ability to identify and address potential operational risks, including those related to the implementation of IT infrastructure or business applications. Proven experience in implementing and maintaining KPIs appropriate for IT support teams.
Physical Demand Requirements:
Physical demand: Light
20 pounds maximum lifting. Occasional (up to 1/3 of the work time) lifting, carrying, pushing and pulling. Some occasional walking or standing may be required. Expressing or exchanging ideas by spoken word or perceiving sound by ear. Good eyesight for production or safety of self and others.
Osceola County offers a comprehensive benefits package to fit the needs of our employees and their families. For additional information and details, visit the page.
01
Are you a U.S. Military Veteran?
Yes No
02
Are you electing to claim Veteran's Preference? (If electing to claim Veteran's Preference, be sure to complete the Veteran's Preference Eligibility Form located on the home page of NeoGov.)
Yes No
03
Do you possess a Degree in Computer Science or a closely related field? If so, please list the type of degree and major/concentration. If no, list N/A.
04
Briefly explain and list your years of progressively knowledgeable, responsible, and skilled experience in an IT leadership role. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.
05
Briefly outline your experience in developing and managing budgets, ensuring the effective use of resources, and identifying potential savings opportunities. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.
06
Do you possess a valid Driver's License? If yes, what state?
Required Question
$103,001.60 Annually
Location :
Kissimmee, FL
Job Type:
Full-time
Job Number:
02368
Department:
Information Technology
Division:
Information Technology
Opening Date:
11/22/2024
Closing Date:
12/6/2024 11:59 PM Eastern
General Description of Duties
**
Position subject to close at any time**
NOTE TO INTERNAL APPLICANTS:
INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAY GRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.
Under general direction, the purpose of the position is to perform managerial and technical work, assisting in the strategic planning and delivery of Information Technology (IT) services for the County. This includes assisting in the management of the County's IT software applications, development, and infrastructure. This position is focused on the operations of the department and is responsible for supervising research, recommendations, procurement, support, and testing of IT solutions. The position is expected to elevate the support provided to clients through process improvement and automation.
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Lead the strategic direction of infrastructure and support teams, emphasizing the consistent performance and reliability of IT systems. Develop strategies to bolster IT infrastructure with a focus on cloud technologies, enhanced security, scalability, and overall efficiency. Assist the department in moving services, infrastructure, and business applications to the cloud. Ensure the support teams promptly address user issues, minimizing disruptions and system downtimes. Conduct regular reviews of system performance data to proactively address inefficiencies or vulnerabilities. Collaborate closely with IT leadership to align operational strategies with the department's strategic objectives. Design and implement automation processes to streamline operations, reduce manual tasks, and improve system reliability. Assist in developing and managing the budget, ensuring cost-effective deployment of resources and identifying potential areas for savings. Stay current with emerging technologies and methodologies, with a particular focus on tools that can enhance operational efficiency through automation. Proactively identify and strategize to mitigate risks associated with IT operations and infrastructure. Mentor the operational teams, encouraging a culture of ongoing learning and a proactive approach to automation. Oversee and manage large-scale IT projects, ensuring timely completion, adherence to specified requirements, and optimal resource allocation. Minimum Qualifications
Education:
Bachelor's degree in computer science or closely related field.
Experience:
Five (5) or more years of progressively knowledgeable, responsible and skilled experience in in an IT leadership role. An equivalent combination of education, certification, training and/or experience may be considered in lieu of required education or experience.
Miscellaneous:
Must possess a valid Florida Driver's License. Knowledge, Skills and Abilities
Demonstrated ability to guide and motivate technical teams toward achieving shared goals and objectives. Proven experience in cloud technology with an understanding of how to gain operational efficiency when moving from on-premises. Comprehensive knowledge of various facets of IT infrastructure, from networks and servers to databases and cloud platforms. Capability to develop and execute a forward-thinking operational strategy that aligns with the broader IT department's vision, with an emphasis on the role of automation. Strong analytical skills, with a focus on identifying issues at their root and implementing effective, often automated, solutions. Experience in managing substantial budgets, prioritizing value-driven expenditures, and demonstrating return on investments. Ability to foster productive relationships with a range of stakeholders, from technical staff to County representatives. Proven ability to identify and address potential operational risks, including those related to the implementation of IT infrastructure or business applications. Proven experience in implementing and maintaining KPIs appropriate for IT support teams.
Physical Demand Requirements:
Physical demand: Light
20 pounds maximum lifting. Occasional (up to 1/3 of the work time) lifting, carrying, pushing and pulling. Some occasional walking or standing may be required. Expressing or exchanging ideas by spoken word or perceiving sound by ear. Good eyesight for production or safety of self and others.
Osceola County offers a comprehensive benefits package to fit the needs of our employees and their families. For additional information and details, visit the page.
01
Are you a U.S. Military Veteran?
Yes No
02
Are you electing to claim Veteran's Preference? (If electing to claim Veteran's Preference, be sure to complete the Veteran's Preference Eligibility Form located on the home page of NeoGov.)
Yes No
03
Do you possess a Degree in Computer Science or a closely related field? If so, please list the type of degree and major/concentration. If no, list N/A.
04
Briefly explain and list your years of progressively knowledgeable, responsible, and skilled experience in an IT leadership role. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.
05
Briefly outline your experience in developing and managing budgets, ensuring the effective use of resources, and identifying potential savings opportunities. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.
06
Do you possess a valid Driver's License? If yes, what state?
Required Question