V-Soft Consulting Group
Desktop Support IV
V-Soft Consulting Group, Madison, Wisconsin, us, 53774
Desktop Support IV
Primary Location: Madison, Wisconsin
V-Soft Consulting is currently hiring for a
Desktop Support IV
for our premier client in
Madison, Wisconsin .
WHAT YOU'LL NEED: Technical Requirements and Certifications "
ITIL 4 Foundation certification or similar. CompTIA A+ certification of similar. PMP certification or similar.
Education and Experience " Top Required Skills (10 or more years of experience in the following):
Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers. Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives. Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices. Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.
WHAT YOU'LL DO: Job Responsibilities:
Essential duties include providing expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, Android devices, iOS devices, other supported wireless devices and peripherals. This title receives escalated level support issues from help desk. This position will also be responsible for configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, maintaining a high degree of professionalism including during interactions with executive leadership, creating and implementing IT policies, procedures, standards and guidelines. The position is expected to be familiar with a wide variety of IT concepts, practices, and technologies. This position may lead and direct the work of others.
Interested? Qualified candidates should send their resumes to
mkareem@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-AK2 #INDSP
V-Soft Consulting is currently hiring for a
Desktop Support IV
for our premier client in
Madison, Wisconsin .
WHAT YOU'LL NEED: Technical Requirements and Certifications "
ITIL 4 Foundation certification or similar. CompTIA A+ certification of similar. PMP certification or similar.
Education and Experience " Top Required Skills (10 or more years of experience in the following):
Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers. Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives. Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices. Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.
WHAT YOU'LL DO: Job Responsibilities:
Essential duties include providing expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, Android devices, iOS devices, other supported wireless devices and peripherals. This title receives escalated level support issues from help desk. This position will also be responsible for configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, maintaining a high degree of professionalism including during interactions with executive leadership, creating and implementing IT policies, procedures, standards and guidelines. The position is expected to be familiar with a wide variety of IT concepts, practices, and technologies. This position may lead and direct the work of others.
Interested? Qualified candidates should send their resumes to
mkareem@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
#LI-AK2 #INDSP