TEKsystems is hiring: Inbound Calls Agent (CNA Experience) in Des Moines

Health Care Call Agent

Location: Newton Iowa Area

Description:

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients.

The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls.

Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor.

Customer Service Specialists should educate Patients of their financial responsibility when applicable.

Skills:

Customer service, Microsoft office, Data entry, Customer support, Call center.

Top Skills Details:

Customer service, Microsoft office, Data entry

Additional Skills & Qualifications:

MUST HAVE:

1+ years of customer service experience (retail, restaurant are acceptable)

Experience with Microsoft Office

BEST:

Experience in a health care role

Experience taking inbound calls

Experience Level:

Entry Level

#TEKsystems #OwnChange

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.