Rezolut is hiring: Administrative Support in Syracuse

CNY Diagnostic Imaging is expanding our clerical team! We are looking for a detail oriented, dependable individual who has a positive, compassionate and energetic attitude with professional phone and customer service etiquette. This individual will be cross trained as a medical receptionist and in scheduling. Willing to travel between offices as needed.

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.
• Can work in a fast-paced, patient focused environment with heavy call volume.
• Is committed to quality patient care and exceptional customer service.

Essential Functions of Admin Support

• Greet and register patients in a fast-paced radiology facility.
• Answer telephone calls.
• Accurately schedule multi-modality radiology studies.
• Enter/confirm patient demographics and insurance information in the patient medical record.
• Verify patient insurance eligibility.
• Work as a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
• Deliver exceptional customer service.
• Respond to requests for information in a timely manner.
• Confirm appointments/preparations.
• Adhere to safety protocols.

Education and Experience

• High School degree or equivalent.
• Minimum of 1 year of prior medical receptionist experience.
• Computer skills

What We Offer

• Immediately accrue PTO as you work! (Full Time)
• 7 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program