Administrative Nursing Supervisor Job at Mission Community Hospital in Los Angel

Administrative Nursing Supervisor

This is a middle management position for administrative supervisory coverage of the Nursing Department, patient care areas, and other department hospital operations during day, evening and night shifts as assigned. Responsibilities require knowledge of hospital and nursing policies and procedures. Administrative Nursing Supervisor duties include provision of managerial and clinical links between the nurse manager and department directors in their absence, and the administrator-on-call. Additionally, this position will include basic knowledge of Utilization Review rules and regulations as they assist physicians and staff in assigning level of care admission status. This position reports to the Chief Nursing Officer or her/his designee.

MAJOR RESPONSIBILITIES

VALUE ADDED – INCREASES WORTH OF SERVICE TO MISSION COMMUNITY HOSPITAL

1. Participates in marketing activities of the Hospital including but not limited to committees/task forces, speaking engagements, conducting tours, Hospital sponsored health fairs.

2. Participates in staff recognition activities in ways that reward behaviors reflecting positively on Mission Community Hospital.

3. Serves as an active participant in departmental, interdepartmental, multi-department or house-wide process improvement forums/task forces/committees.

4. Offers and implements solutions to challenges/problems.

5. Participates in departmental activities / projects and contributes recommendations and/or assists in implementing new or revised processes/procedures that improve work efficiency and/or enhanced service.

7. Participates in activities that contribute to professional growth and development in ways that enhance value to the organization.

LEADERSHIP

1. Provides coaching and supervision when staff clinical practice knowledge deficits are identified.

2. Is continuously aware of changing priorities and resource availability and proactively removes roadblocks and prevents problems.

3. Utilizes competent interpersonal skills and conflict resolution techniques.

4. Role models and fosters high quality and continuous excellence in patient care delivery.

5. Promotes an environment in which the patient care team is motivated to work cooperatively toward common outcomes.

6. Role models and assures compliance by patient care team members with hospital professional nursing practice policies and procedures and standards of patient care.

7. Precepts/mentors/coaches nursing staff to promote wound care practice excellence and high quality patient care.

8. Actively participates in wound care management and performance improvement councils and other patient care and safety committees/task forces as assigned.

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Administrative Nursing Supervisor

ESSENTIAL POSITION RESPONSIBILITIES/ FUNCTIONS

Promote the mission, vision, and values of the organization.
Assess patient care requirements on each unit by making rounds in the Emergency Department

(ED), and all other areas of the hospital.
Use Patient Classification tool to assess the acuity of care required by the patients.
Develop and implement staffing plan for shift based on patient acuity and/or ratio, patient

census and available staff.
Serve as a resource to staff for solving clinical problems.
Assist staff with efficiently utilizing staffing resources to meet patient care requirements and

other professional responsibilities.
Provide for immediate follow-up, documentation and communication of incidents to

appropriate manager and director.
Respond to emergency situations (e.g., RRT, Code Blue, Code Gray, etc.) and assists staff as

necessary. Ensure incident report is completed and submitted by staff.
Act as a resource in identifying and/or solving administrative/operational problems.
Anticipate actual/potential problems that may occur on assigned shift and sets shift priorities

accordingly.
Work collaboratively with nursing and ancillary staff to solve problems in a fair, consistent

manner.
Contact representatives of departments not presently in the hospital for assistance with problem

solving, timely and appropriately.
Act as a resource and ensure adherence to hospital and nursing philosophy, policies and

procedures.
14. Report to the administrator on-call significant incidents and problems such as unusual patient,

family, visitor concerns; borrowing of lending of major equipment; major damage or utility outages; security problems; public relations or media events; union recruitment activities; fire, disaster, and bomb threats; matters of legal importance; calls received from the Depaertment of Health or any other regulatory agency; and safety issues.

Obtain materials/supplies from Materials Processing and/or the Storeroom for patient care when these departments are not open.

Provide ongoing support, guidance, timely feedback, verbal and written anecdotes to staff on performance, when indicated. Written anecdotes are forwarded to nurse managers or directors to be used as part of performance evaluation.

Contribute to evening, night and weekend staff performance evaluations, when requested. Facilitate staff attendance at staff development sessions offered during their shift.
Identify and communicate staff needs for continuing education to the Education Director. Assist staff to interpret change in a positive manner.

Assist staff to provide a safe work environment for patient care.
Assist in the preparation and implementation of the annual goals for the department.
Maintain profession knowledge and competency by attending continuing education programs,

seminars, workshops, Supervisor Conference Group Meetings, and/or independent research

reading.
Consistently and independently follows established safety and infection control procedures. Comply with the standards of conduct and seeks guidance when in doubt.
Meet or exceed expectations of individuals for whom service is provided.
Assist physicians and staff with assigning admission status to patients (e.g., observation status

vs. admission status). Contact Case Management Director when level of care assistance is

needed.

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Administrative Nursing Supervisor

1. Responsible for managing available hospital beds during assigned shift by collaborating with nursing staff to improve the efficiency of patient admissions and discharges throughout the organization.

2. Monitor patient census and availability of beds within the organization to maximize the efficient utilization of nursing resources.

30.

31.

QUALIFICATIONS/SKILLS/KNOWLEDGE

General Requirements

•  Current (unrestricted) California Registered Nurse license

•  Los County Fire Card

•  Experience with navigating Electronic Medical Records preferred

  MINIMUM PHYSICAL DEMAND/REQUIREMENTS AND WORK ENVIRONMENT

  The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift approximately 35 pounds. A considerable amount of sitting, standing and walking. Must be able to work under physically and emotionally stressed conditions. Incumbent will have potential exposure to communicable diseases. Safety precautions for employees such as blood drawing for screening of various diseases such as hepatitis, required immunizations, etc. are necessary. Although not acceptable, occasional subjectivity to verbal abuse, threats and physical violence from angry, hostile, or disgruntled patients and/or family members.

Minimum Education: Associate Degree Nursing. Bachelor of Science degree in nursing

preferred

Minimum of five (5) years of acute critical care, emergency department, and/or medical-

surgical nursing experience

Minimum of two (2) years supervisory or management experience preferred

Bilingual skills preferred (Spanish)

Basic computer skills

Current Basic Life Support (BLS)

Advanced Cardiac Life Support (ACLS)

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Maintains intimate knowledge of hospital policies, procedures, and acts as a resource for the

clinical staff on the patient care units.

Perform other work duties and/or tasks as assigned.

Physical Requirements: Visual Requirements:

Hearing Requirements: Working Conditions:

Ability to negotiate physical environment safely.

Ability to translate and understand written communications.
Ability to understand and translate auditory communications accurately and effectively. Working conditions: Normal office and hospital environment.

Patient Care Area: Standard hospital and clinic patient care unit environment. Standard hand washing, Universal Protocol, and patient isolation precaution compliance required when present on patient care units.

Administrative Nursing Supervisor

Additional Physical Demands/Requirements

1. Primarily an inside environment, well lighted and ventilated, consisting of one or more work areas.

2. Must be able to handle a fluctuating caseload. Must be physically mobile to cover frequent trips to Nursing Units.

3. Continuous work pace; active work environment with variable workload.

4. Frequent contact with staff and the public under a variety of circumstances. Requires ability to

   communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, community members, employees and applicants of all socio- economic levels from a diverse cultural and ethnic population.

5. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.

6. Handles emergency/crisis situations in accordance with MCH policy.

7. Requires normal and fine manual dexterity to effectively use equipment of various types and

   complexity.

8. Requires near visual acuity and hearing acuity sufficient for effective job performance, such as

   reading reports, documents or computer screen and to understand and communicate with

   people, by telephone, over loudspeakers, or two-way radios.

9. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.

10. Intermittent walking and/or standing. May have prolonged periods of standing or walking.

    May experience occasional prolonged sitting with limited physical movement.

11. Frequent use of bilateral upper extremities and hands in forward reaching activities; occasional

    reaching and stretching at shoulder level and overhead. Occasional squatting, kneeling,

    climbing and/or bending.

12. Occasional light lifting (from one to 35 pounds) to set up or move equipment and/or supplies

    and for short distance carrying.

Key for Physical Demand/Work Environment

Continuous Frequent Occasional

66 to 100% of the time 33 to 65% of the time 0 to 32% of the time

MACHINES, EQUIPMENT AND WORK AIDS

1. Office equipment, including calculators, copiers, facsimile machines, telephones, typewriters, files/file cabinets, etc.

2. Personal computer and related software.

3. Periodic use of car for visits to placement facilities and community meetings.

AGE OF PATIENT POPULATION SERVED

The person doing this job works closely with patients in the following age categories. Patients are treated with care and compassion and with special regard for age specific considerations.

Newborn (0-1 yr.) ED

Adult (18-64 yr.)

Newborn through Geriatric

Pediatric (1-15 yr.) ED

Geriatric/Senior (65+ yr.)

Direct patient contact

Adolescent (14-17yr.) ED

No direct patient care contact

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Administrative Nursing Supervisor