Budget Blinds of Greater & North Colorado Springs is hiring: Administrative

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Budget Blinds is growing and hiring. We are locally-owned and operated, backed by North America's #1 provider and we're looking for someone who can provide Administrative Assistance and Showroom Support to join us in the next season of our growth. As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings. You will need an outgoing personality and be able to provide excellent customer service. We dont take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have a strong attention to detail as well as be able to work independently and prioritize projects.

Home Services is one of the fastest growing and fulfilling sectors to get involved with here in Colorado Springs! Budget Blinds provides best-in-class blinds, shades, shutters and drapery. Join our successful team at our new location on North Academy at Vickers. We are not only the highest-rated Custom Window Treatment company in the Pikes Peak Region, we are a Top 20 performer in a franchise operation of 1,500 locations in North America. Our location was voted Best Employer by our staff and awarded Best of the Springs for 6 years running by our customers. Our 1000+ 5-star reviews online speak to our excellence.

Benefits/Perks

• Paid Training
• Competitive pay
• Ability to earn Bonuses
• Proven Training Method
• Team Building Activities
• Medical & Dental benefits
• 401k

Responsibilities

• Greet customers upon entering the showroom with a friendly welcome
• Answering inbound phone calls and performing customer interactions via text and email
• Scheduling appointments for in-home services
• Troubleshooting customer challenges
• Understand customers requests and respond with the appropriate action which may include
  • Pricing window treatments
  • Following up on existing orders
  • Providing design advice
• Manage and organize office tasks as assigned
• Answer business phones and handle requests
• Execute defined procedures/processes to eliminate errors and keep office organized
• Effectively use office software(s) to
  • Schedule appointments
  • Provide quotes
  • Order Products
  • Manage product delivery and installation
• Resolve customer reported issues or escalate
• Follow up with suppliers, customers and colleagues regarding issues or questions
• Distribute communications to team as necessary

Qualifications

• Previous sales or customer service experience preferred
• Working knowledge of office software and equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office and technology overall