Concierge - seasonal Job at Wequassett Resort and Golf Club in Harwich

Cape Cod's only double Forbes Five-Star resort is seeking a concierge. This person will be responsible for assisting guests with planning and executing all aspects of their stay with us. The role requires excellent verbal communication and organizational skills. The person must enjoy guest interaction and have the ability to provide gracious and anticipatory service following all resort standards. The role involves meeting guests and communicating with various departments within the resort.

The responsibilities of the concierge include:

• Greeting guests in a warm and friendly manner
• Arranging dinner reservations, activities on and off property, travel arrangements, and any additional guest requests to ensure a memorable stay
• Logging guests requests and following up to confirm all arrangements
• Assisting guest reception agents as necessary
• Utilizing the resort's property management system
• Maintaining a knowledge of Cape Cod and its points of interest and all daily activities at the resort
• Communicating any special guest requests to appropriate departments

A college degree and previous experience in a luxury hotel is preferred.

Wequassett Resort and Golf Club is an exquisite 27-acre resort on beautiful Pleasant Bay. We are known for our award-winning service culture with an unparalleled commitment to go above and beyond for our guests. We offer four restaurants, two pools, two private beaches, four tennis courts, boating and sailing and championship golf.