Alorica
Alorica is hiring: Supervisor Warehouse Operations in La Vergne
Alorica, La Vergne, TN, United States
GET TO KNOW ALORICA
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
•Responsible for managing daily production goals, KPI management, and other projects as needed to meet customer commitments.
•Provide (Daily, Weekly, Monthly) reports if applicable to direct manager
•Update and draft training material pertaining to production areas assigned to
•Responsible for subordinate employees training, performance, resource utilization, developing, coaching, and disciplining
•Ensure all employees adhere to EE policies such as attendance, conduct, TORs, etc
JOB RESPONSIBILITIES
•Plan daily workload for employees based on KPI and production plans
•Excellent inventory management
•Manage employee adherence to job function process
•Ability to flex and adjust staffing to meet production plan
•Excellent time management
•Regular employee performance review, promotions, and demotions
•Adhere to 5S Policy and Safety Procedures
•Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
•Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
•Must be flexible to work in other departments even on a permanent basis
•Maintain compliance with all company policies and procedures
•Attention to detail
•Excellent Attendance record
•Able to maintain 100% quality to customer
•Must adhere to all site security requirements
•Must have own reliable transportation to work each day
OTHER RELATED DUTIES
•Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
•Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
•Must be able to lift and carry up to 50 lbs. unassisted
•Must be able to proficiently read, write, speak and understand the English Language
•Must be able to stand in one place for long periods of time.
•Must be approachable
•Adhere to all safety rules and regulations
•Experience in production/warehousing operations
Equal Opportunity Employer - Veterans/Disabled
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB SUMMARY
•Responsible for managing daily production goals, KPI management, and other projects as needed to meet customer commitments.
•Provide (Daily, Weekly, Monthly) reports if applicable to direct manager
•Update and draft training material pertaining to production areas assigned to
•Responsible for subordinate employees training, performance, resource utilization, developing, coaching, and disciplining
•Ensure all employees adhere to EE policies such as attendance, conduct, TORs, etc
JOB RESPONSIBILITIES
•Plan daily workload for employees based on KPI and production plans
•Excellent inventory management
•Manage employee adherence to job function process
•Ability to flex and adjust staffing to meet production plan
•Excellent time management
•Regular employee performance review, promotions, and demotions
•Adhere to 5S Policy and Safety Procedures
•Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
•Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
•Must be flexible to work in other departments even on a permanent basis
•Maintain compliance with all company policies and procedures
•Attention to detail
•Excellent Attendance record
•Able to maintain 100% quality to customer
•Must adhere to all site security requirements
•Must have own reliable transportation to work each day
OTHER RELATED DUTIES
•Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
•Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
•Must be able to lift and carry up to 50 lbs. unassisted
•Must be able to proficiently read, write, speak and understand the English Language
•Must be able to stand in one place for long periods of time.
•Must be approachable
•Adhere to all safety rules and regulations
•Experience in production/warehousing operations
Equal Opportunity Employer - Veterans/Disabled
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.