Chapin Furniture is hiring: Warehouse Supervisor for Home Furnishings Store in C

Chapin Furniture Warehouse and Delivery Supervisor

Chapin Furniture is hiring a manager for our established warehouse and delivery team in Chapin, SC.

The roles of the Warehouse and Delivery Supervisor are as follows:

Job Purpose:

Manage, Supervise, Measure, and Optimize performance of the Warehouse/Delivery Operations.

Job Expectations:

• Maintain the Warehouse and Driver staff (3-5) by recruiting and developing team members.
• Accomplish staff results by communicating job expectations and following up with job performance evaluations on a daily basis.
• Implement operations and procedures to optimize: 1. Warehouse Receiving, Storage, and Delivery (warehouse organization and flow); 2. Staging and Shipping; 3. Equipment Utilization (vehicle, lift assets, cardboard baler, etc.)
• Accomplish financial objectives by operating within Warehouse Budget provided by management.
• Processing online orders for nationwide shipments.
• Maintain high standards of service to both internal and external customers by enforcing quality standards, analyzing processes, and making changes when necessary.
• Resolving quality and service problems, and implementing system improvement.
• Oversight and operation of bar coding scanners and computer operations as they pertain to product movement.
• Coordination of on-site furniture repairs.
• Maintain safe and motivated warehouse environment.
• Oversee warehouse equipment and assets.
• Oversee grounds and building maintenance.
• Accomplish other tasks that are assigned by management.

Service Call and Repairs:

• Assist Service Coordinator to ensure customers are serviced in a timely manner.
• Inspect all inbound replacement product and inform Service Call Coordinator.
• If necessary, send a member of the warehouse team to conduct a service call.

Receiving:

• Ensure team is proficient using Batch Bar Code scanners.
• Inspect inbound product.
• Process inbound product using the approved packing list.
• Ensure packing slips and Bills of Ladings (BOL) are given to the proper internal customer.
• Process UPS/FEDEX orders.
• Store product in assigned location.
• Implement process to ensure product is managed when there is a delay in the receiving process.

Shipping/Delivery:

• Oversight and coordination of in-home deliveries.
• Pull outbound product for customers' orders.
• Inspect shipments.
• Load vehicle.
• Ensure document is given to the proper internal customer.
• Confirm vehicle route and stops.
• Confirm communication with vehicle driver.
• Communication effectively with external customer service.
• Process return to vendors (RTVs) for damaged, wrong, etc. product.
• Process less than a truckload (LTL) to distant customers.
• Process charitable donations and ensure necessary tax documents are processed.

Facility/Vehicle Maintenance:

• Ensure showroom, bathrooms, elevator, and common areas are clean.
• Ensure lawn is maintained.
• Conduct monthly elevator inspection.
• Ensure fire extinguishers and emergency lights are inspected monthly.
• Ensure minor repairs (damage, plumbing) are fixed.
• Ensure company vehicles remain serviceable at all times.
• Ensure the cardboard baler is operational and cardboard bales are recycled.
• Ensure the order picker is serviceable and safe.

More About Us:

We have built a solid reputation as a premier shopping destination for residents in the Greater Columbia, SC area searching for Interior Design Services, Home Furnishings, Mattresses, Rugs and Home Decor. Locally owned and operated, we relocated to our new 30,000 Square Foot, State-of-the-art showroom, easily visible and accessible on I-26, 15 miles northwest of Columbia. Our warehouse is on-site, attached to our showroom.

Our Core Values are based on Biblical Principles and Family Values and are as follows:

1. Integrity- Being honest, trustworthy and credible
2. Creativity- Inspiring others through updated and changing décor and ideas. We celebrate classic style, but don’t settle for what always has been. We want to be relevant, here and now.
3. Service- Using our gifts to serve others. Serve others as we would want to be served (the Golden Rule).
4. Growth- Like a tree, if we are not growing, we are dying. Individual. Business. Team. We make efforts to water and feed the tree. Learn and Grow.
5. Ownership- Responsibility, accountability, empowerment, pride. We don’t own the customer. We DO OWN up to our mistakes, and attempt to make things right when they go wrong. There is pride in doing the right thing.

Pay is Salary plus Bonuses (based on team performance).

Shared Cost Healthcare Plan available.

Up to 2-Weeks Paid Annual Vacation

We are looking to hire for this position immediately:

• Must be willing to work on holidays when store is open, and Saturdays (store closed Sundays). Days off are Sundays and Wednesdays.
• Pre-Employment Background Check and Drug Screening required prior to employment.
• Previous warehouse and delivery management experience is desired.
• You will work hand-in-hand with on-site with owners to accomplish objectives. Your voice matters. No more corporate company frustrations.

Please answer our employment screening questions and provide your resume with relevant experience for consideration.

We look forward to hearing from you!