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Host - DraftKings Sports & Social Nashville Job at Live! in Nashville

Live!, Nashville, TN, United States


DRAFTKINGS SPORTS & SOCIAL will deliver an immersive sports entertainment and dining experience to downtown Nashville. The concept brings together DraftKings' top-rated and industry-leading sports gaming platforms with Sports & Social's market leadership in operating high-energy, first-class dining and entertainment venues. Together, this integration will create an exciting destination for DraftKings and Sports & Social customers to enjoy. The space will be highlighted by several state-of-the-art LED media walls and signature bars that will allow guests to watch multiple games and sporting events at once. Host Responsibilities include, but are not limited to: * Answers the phones and taking messages/reservations. * Maintaining an accurate wait when necessary. * Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience. * Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction. * Communicate effectively with all guests. * Communicate problems to management immediately. * Coordinate seating arrangements to provide fast and courteous service to guests. * Occasional bussing of tables when needed to expedite efficient seating of waiting guests. * Anticipate needs of scheduled special parties. Host Qualifications * At least one year of experience with customer service and/or hosting. * Must speak fluent English, other languages preferred. * Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company. * Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system. * Must be able to read, review and understand seating charts. * Basic mathematical skills are used frequently. * May be required to work nights, weekends, and/or holidays. The Host position requires the ability to perform the following: * Strong ability to provide attention to detail. * Carrying or lifting items weighing up to 50 pounds. * Handling objects (including food and utensils), products, speaking over and operating phones. * Standing, bending, stooping, and kneeling. * Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.