Sports Facilities Company is hiring: Operations Team Member- Game On Sports &amp

OPERATIONS TEAM MEMBER - Game On Sports & Performance Center

Sports Facilities Management, LLC

LOCATION: Fitchburg, MI

DEPARTMENT: OPERATION

REPORTS TO: OPERATIONS MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Game On Sports & Performance Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fitchburg, MA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Game On Sports & Performance Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day while providing participants with a quality program experience. This position is an active part of the conversion/changeover process before, during and after events. Duties require converting the facility and assisting with any event-oriented preparation/setup for shows or sporting events to run safely and efficiently.

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

* Provide courteous and friendly service to all guests and staff

* Be responsive to guest concerns and direct to appropriate manager to resolve

* Enforce facility policies and procedures

* Have general knowledge regarding program options and facility events

* Assist other departments as necessary

* Complete special projects, daily assignments, and other duties as directed by management

* Setup and take down of basketball courts, staging, risers, and other event related items

* Ensure correct equipment is available for all games

* Monitor play areas including turf and courts

* Keep supervisor informed of issues and updates

* Respond to all incidents, accidents, injuries, and altercations

* Complete and file corresponding paperwork as necessary

* Assist with daily maintenance and upkeep of department equipment

* Additional duties as assigned by leadership

MINIMUM QUALIFICATIONS:

* Ability to work with a wide variety of ages from preschool thru adult

* Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance is necessary

* Excellent communication skills, both verbal and written

* Ability to maintain focus in a high-volume, fast-paced environment

* Must have excellent guest service skills

* Must be detail-oriented and have outstanding organizational skills

* Ability to multi-task and prioritize

* Ability to remain calm and focused in difficult and stressful situations

* Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members

* Must work well with others

* Must take personal initiative for the betterment of the team and facility

* Commitment to the safety and wellbeing of others

WORKING CONDITIONS AND PHYSICAL DEMANDS:

* Must be able to lift 40-50 pounds waist high

* Will be required to stand for extended periods of time

* Will be required to work indoors and outdoors year-round

* Must be able to work independently in a busy environment

* Must comply with safety and health code standards

* Facility has intermittent noise

* Must wear proper uniform

* Able to run/walk as needed

PREFERRED:

* General sports knowledge

* Able to work electric scoreboard