Northwestern Memorial Healthcare is hiring: Case Manager RN-Utilization Review F

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Case Manager RN UR / Bed Planner - Night Shift reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Determines the most appropriate level of care and admission status and applies approved criteria and guidelines in decision making, as well as managed care rules and practices in order to ensure a smooth admission experience for patients by coordinating clinical needs with operational processes and insurance benefits.
• Collaborates with the attending physician on appropriate hospital status orders.
• The clinical admission nurse does not provide direct patient care. Chart review is used to assess for appropriate level of care and admission status.
• Assigns patients to the appropriate units based on clinical assessment while balancing the resources of the organization.
• Coordinates with unit charge nurse for bed placement.
• Collaborates with nursing operations leader for throughput issues.
• Serves as an access point resource for physicians, staff, and patients.
• Responds to and assigns all bed request and transfer orders in the electronic medical record.
• Documents unusual occurrences and patient relations issues; makes appropriate referrals to risk management, infection control and quality departments.
• Evaluates and analyzes quality/utilization cases, admission/discharge criteria, observation/1-day stays, readmits in 30 days, Medicare and diagnosis related criteria.
• Consults with physicians in assigning admission level of care status.
• Stays up-to-date on Medicare rules and regulations for hospital admission status.
• Performs medical record review to assess for appropriateness of admissions and works with the Emergency Room and attending physicians to divert unnecessary admissions.
• Monitors and documents avoidable days and recommends change in services or processes.
• Responds to requests by the denials management RN for appeal assistance.
• Utilizes appropriate downtown procedures for bed placement when applicable.
• Assists with data collection and reporting for throughput and bed placement.
• Performs chart audits as requested by manager/director.

Qualifications

Required:

• Registered Nursing license issued by the State of Illinois.
• Bachelors of Science Nursing
• At least two to five years patient care experience in a hospital setting
• Able to multi task quickly, and process multi factorial stimulation accurately
• Critical thinking skills, decisive judgment, and the ability to work with minimum supervision
• Past experience in admissions, utilization review activities, discharge planning, and/or case management

Preferred:

• Utilization Review experience
• Masters of Science Nursing
• Membership in Professional Nursing Organization
• Certification in Case Management (ACM)

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.