Blue Shield of CA
Clinical Nurse Educator, Consultant (Utilization Management) Job at Blue Shield
Blue Shield of CA, Oakland, CA, United States
Your Role
The Medical Care Solutions education team is responsible for all clinical education for all departments within Medical Care Solutions as well as some Health Solutions teams. This includes Utilization Management, Care Management, Post Service, and Appeals. This clinical educator role will be responsible for Utilization Management for all lines of business. The Clinical Educator position will report to the Senior Stakeholder Manager in Enterprise Learning supporting Health Solutions.
Your Work
In this role, you will:
Manage and facilitate clinical education for new hires and existing clinical staff
Support Utilization Management with a focus on new hire training and continuing education for Blue Shield of California clinicians working concurrent review and prior authorizations
Conduct training classes in a virtual learning environment and at times in person
Act as a liaison and provide training support and clinical education to clinicians
Report any instances of noncompliance, such as access issues or quality concerns, to the appropriate department along with recommended corrective actions
Partner will quality team and compliance to address quality trends or compliance issues that require training or education with a focus on DHCS, NCQA, and DMHC regulatory compliance
Act as a Utilization Management clinical subject matter expert for Enterprise Learning guiding principles and processes
Provide learning support and create Behavioral Health clinical learning scenarios
Be a subject matter expert in MCG clinical criteria and BSC medical policies
Clinical education on Utilization Management including concurrent reviews and prior authorizations
Utilization Management concurrent review and prior authorization department processes and workflows
Develop and design training modules for Utilization Management for all lines of business
Create learning competencies checklists, mock case scenarios, and assessments as needed for Utilization Management reviews using MCG clinical guidelines and medical policies
Support clinical learning projects and process improvements for Utilization Management (Concurrent Review and Prior Authorizations)
Your Knowledge and Experience
Requires a bachelor's degree or equivalent experience
Requires a current California RN license
Requires at least 7 years of prior relevant experience
Experience working in Utilization Management, preferred
Experience in Health Insurance, preferred
Knowledge of learning principles and models, preferred
Experience facilitating presentations using virtual technology, preferred
Pay Range:
The pay range for this role is: $ 109120.00 to $ 163680.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.