Sales Operations Manager

Are you passionate about operational excellence and looking to make a meaningful impact in a fast-growing start-up?

Speak4 is seeking a highly organized and detail-oriented Sales Operations Manager to enhance our sales processes, manage organizational workflows and support our dynamic team.

The Company:Speak4 is a technology start-up that makes it simple for organizations to empower their supporters to speak up for the causes they believe in via an innovative frictionless digital advocacy platform. Speak4 was created by a team of experienced marketers, skilled technologists and award-winning digital strategists who wanted a better tool to help organizations mobilize grassroots support online.

The Candidate:The ideal candidate is a dynamic professional with experience in digital, marketing or advocacy spaces, driven by a passion for delivering impactful results. In this role, you'll be the organizational backbone of our sales team, playing a pivotal role in streamlining operations, optimizing processes and uncovering strategic opportunities to elevate performance. This isn't just about support-it's about shaping the future of our sales operations, driving innovation and being a key player in our mission to empower organizations through cutting-edge advocacy solutions. If you're ready to make your mark in a high-energy fast-growing start-up, this is the opportunity for you.

This position is based in Arlington, VA with the option for remote work.

Your day in this position may include:

• Own and optimize the sales CRM (HubSpot), ensuring accurate data entry, pipeline tracking and reporting.
• Develop and implement workflows to streamline sales and handoff processes between Sales and Partner Success teams.
• Monitor key metrics, providing actionable insights to enhance team efficiency and improve sales outcomes.
• Partner with the Sales team to schedule demos, manage follow-ups and ensure a seamless client onboarding experience.
• Coordinate cross-functional efforts with Marketing to enhance lead generation and prospecting initiatives.
• Organize logistics for events like customer roundtables, prospect outreach campaigns and sponsored events.
• Collaborate with leadership to refine sales strategies based on performance data and industry trends.
• Serve as the primary point of contact for sales operations inquiries, proactively addressing challenges and driving solutions.

Requirements

This job may be for you if you:

• Value proactiveness and hate sitting around waiting to be told what to do. You are constantly looking for potential and enjoy running with new solutions that will better support your team.
• Enjoy juggling multiple priorities at once and thrive in a fast-paced environment where outpacing the competition comes down to speed and strategy.
• Derive motivation from sparking new relationships and enjoy collaborating with a variety of personalities and backgrounds.
• Are a self-starter who takes pride in developing solutions and processes to work smarter, not just harder. You want to stay busy with the work that will have the greatest impact for your team and the company.
• Look for opportunities to improve in every situation, offering and accepting candid feedback constantly.

What we require:

• 2+ years in sales operations, sales coordination or a related role, ideally within SaaS, digital marketing or advocacy industries.
• Familiarity with CRM systems (HubSpot preferred), task management tools (e.g., Asana) and communication platforms like Slack.
• Strong organizational and time-management abilities, capable of managing multiple projects and deadlines.
• Analytical mindset with the ability to translate data into actionable insights.
• Exceptional interpersonal and communication skills, with a knack for building relationships across teams.
• A proactive solution-oriented thinker who thrives in fast-paced environments.
• Self-starter with a commitment to continuous improvement and team success.
• Detail-oriented and committed to maintaining operational excellence.

Benefits

What we offer:

• Competitive compensation packages with performance-based bonuses.
• Comprehensive insurance plans, including medical, dental, vision and life insurance.
• Generous PTO, parental leave and flexible holiday schedules.
• Access to our building complex's fitness center and rooftop space with views of the Washington Monument and Capitol Building.
• Fully stocked office kitchen with a variety of snacks and drinks.
• Regular all-staff activities and happy hours.

Speak4 is an Equal Employment Opportunity (EEO) employer.