TeleTech
Crisis Management Specialist
TeleTech, Mc Lean, VA
Crisis Management Specialist
Key Role:
Leverage your skills to support the administration and implementation of a global corporate resilience program. Work with the team to provide training and outreach, author open-source threat assessments, deliver programmatic support to our extensive internal corporate stakeholder network, and work collaboratively to respond to crises impacting our people and assets around the world. Serve as a trusted advisor to stakeholders across the enterprise as we prepare for and respond to all types of incidents that may impact the physical safety of employees or disrupt business operations. Display an interest in domestic and international threats both natural and manmade, and operate in ambiguous and sometimes high-stress situations.
Basic Qualifications:
Additional Qualifications:
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $54,000.00 to $123,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
Key Role:
Leverage your skills to support the administration and implementation of a global corporate resilience program. Work with the team to provide training and outreach, author open-source threat assessments, deliver programmatic support to our extensive internal corporate stakeholder network, and work collaboratively to respond to crises impacting our people and assets around the world. Serve as a trusted advisor to stakeholders across the enterprise as we prepare for and respond to all types of incidents that may impact the physical safety of employees or disrupt business operations. Display an interest in domestic and international threats both natural and manmade, and operate in ambiguous and sometimes high-stress situations.
Basic Qualifications:
- Experience with open-source intelligence (OSINT) and report writing
- Experience with project management
- Ability to respond to incidents on nights and weekends, as needed
- Ability to obtain a Secret clearance
- Bachelor's degree and 5+ years of experience working in threat intelligence, crisis management, or a security operations center in the public or private sector, or 7+ years of experience working in threat intelligence, crisis management, or a security operations center in the public or private sector in lieu of a degree
Additional Qualifications:
- Experience with private sector security or crisis management for a global company
- Experience providing executive-level support
- Experience with software such as SharePoint, Tableau, or Fusion
- Experience with mass alerting platforms such as Everbridge
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $54,000.00 to $123,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.