Director of Sales Operations and Strategic Programs

Are you looking for a company that empowers talent?Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We truly have an inclusive and diverse team culture where you can be yourself.The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow’s power grid!The Siemens Electrification & Automation’s Industry and Infrastructure Systems & Solutions segment has an immediate need for a Director of Sales Operations and Strategic Programs. The Director of Sales Operations will drive operational efficiency, scale processes, and leverage data to enhance customer satisfaction. This role requires critical thinking and collaboration with sales leadership to achieve growth objectives.The product portfolio includes but is not limited to medium voltage switchgear (AIS & GIS), low and medium voltage control centers, power equipment centers, distribution transformers, and ancillary MV and LV products that are routinely part of complete electrical packaged solutions for end users in the target vertical markets.You will make in impact with the following duties:Strategic Leadership - Develop and implement a strategic vision for I&I segment success with the broader goals of the Division and Company in mind.Process Optimization - Lead the design, implementation, and continuous improvement of processes to enable growth and conversion activity at customers and prospects. Identify and address inefficiencies to enhance team productivity and customer satisfaction.Data-Driven Insights - Oversee the development and maintenance of dashboards and reports that track key performance indicators (KPIs). Provide strategic insights to senior leadership and the support functions to drive decision-making.Technology Management – Collaborate with peers to ensure that technology solutions support the team's goals and improve operational efficiency.Cross-Functional Collaboration - Serve as a key liaison between functional support teams. Ensure alignment on customer goals and facilitate seamless collaboration across the organization.Customer Feedback & Insights - Oversee the collection and analysis of customer feedback. Lead efforts to implement improvements based on insights gained, driving customer satisfaction and retention.Operational Forecasting & Planning – Partner with I&I segment management and Sales Teams in the development of forecasting and capacity planning to ensure the team is appropriately resourced to meet customer needs.Customer Segmentation Strategy - Develop and implement customer segmentation strategies, tailoring approaches to different customer groups to enhance their success and satisfaction.You’ll win us over by having the following qualifications:Basic Qualifications:Bachelor’s degree in Business Management, Engineering, Economics, Statistics, Computer Science, or Information Technology.10+ years of experience with the following:Sales operations, strategic programs, or data analytics with a focus on channel management, EDI, and POS data.Working with incentive plans, sales channels, sales quotas, and key performance indicators (KPIs).Building dashboards, interpreting data, delivering executive presentations, and working with data visualization tools, such as Tableau or Power BI.Proficiency with CRM/ERP systems, such as Salesforce and SAP.Must be authorized to work in the US for any employer without sponsorship now or in the future.Preferred Qualifications:Data and Analytics:Experience in data analytics, sales operations, and strategic programs, with a focus on joint application development, marketing analytics, customer segmentation, and customer feedback analysis.Operations and Strategy:Proven experience writing business plans, leading critical initiatives, operational forecasting, capacity planning, process optimization, and driving operational efficiency.People and Collaboration:Demonstrated success in managing third-party rep networks, strong analytical and communication skills, and the ability to manage multiple projects independently and collaboratively.You’ll benefit from:Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.htmlThe pay range for this position is $140,200 - $240,400 plus incentive. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.Create a better #TomorrowWithUsAbout Siemens:We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.Our Commitment to Diversity, Equity, and Inclusion:We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Job ID:440586Company:Siemens Industry, Inc.Organization:Smart InfrastructureJob Family:StrategyExperience Level:Experienced ProfessionalFull Time / Part Time:Full-timeRemote vs Office:Contract Type:PermanentDepartment:Strategy