Technical Lead - Cloud Infrastructure - SDWAN

Application Deadline 11.22.24What You'll DoYou’re deeply motivated Cloud Engineer and passionate about learning and contributing to the business operations with a "can do" attitude. Knowledge of operating large-scale SaaS systems is preferred. Dedication to Quality: Ability to ensure and commit to a higher standard of quality than usual in face of tough customer production situations.ResponsibilitiesOrchestrate, manage, and supervise the Cisco Viptela SD-WAN cloud infrastructureBe an agile member of a combined development, test and operations team, running in short cycles to enhance product lifecycle and featuresBuild and maintain tools to for deployment, monitoring and operationsAddress and resolve issues in dev, test and production environmentsInteract with other team members to incorporate their innovations and vice versa.Who You'll Work WithCisco SD-WAN Cloud Team (Previously, Viptela Cloud Team) builds, deploys, and manages the entire SD-WAN cloud infrastructure for enterprises and SPs. With the growth and expansion of SD-WAN, we are looking to expand our team in all aspects. We work with multiple clouds and collaborate with multiple teams including an outsourced ops team. You will work with the SD-WAN solution team, Cloud development and test teams to orchestrate controllers and services for SD-WAN. This management will be through the entire ordering, provisioning, on-boarding and complete lifecycle of the controllers.Who You AreMinimum RequirementsMasters / bachelor’s degree in computer science or similar field.8+ years of experience with operations, technical/customer support roles.8+ years of proven experience with web applications/services and public cloud platforms: AWS/Azure/Google CloudPreferred QualificationsExperience with VMware and OpenStack.Experience with scripting, preferably in Python, nodeJS.Background in Linux/Unix administration.Open to continuous learning and committed to ongoing self-improvementInitiative in participating in efforts to improve overall group productivity and test effectivenessExperience with orchestration, monitoring and troubleshooting of web-based applications/serveKnowledge of IP networking, security and access mechanismStrong interpersonal and communication skillsStrong team building skills, with the ability to work across departments and other teams.Ability to handle multiple tasks simultaneously and work independently with minimal managerial guidanceStrong sense of ownership and teamwork.Experience with orchestration, monitoring and troubleshooting of web-based applications/services.Knowledge of IP networking, security and access mechanisms.Strong interpersonal and communication skills.Strong team building skills, with the ability to work across departments and other teams.Ability to handle multiple tasks simultaneously and work independently with minimal managerial guidance.sense of ownership and teamwork.Why Cisco?#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCiscoLocation:RTP, North Carolina, USAlternate LocationUS East CoastArea of InterestEngineer - SoftwareCompensation Range164800 USD - 235000 USD Job TypeProfessionalTechnology InterestSoftware DevelopmentJob Id1431370Message to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.