Sr. Manager, Business Analysis & Insights

Role: Senior Manager, Business Analysis & Insights
Location: Onsite / Bentonville, AR (relocation provided)
Salary: $130K – $150K (plus bonus and stock options)
(We are not accepting talent who need employment sponsorship, of any kind, now or in the future.)

Are you passionate about data-driven strategies and enhancing digital performance? We are seeking a Senior Manager for our newly formed Business Analysis & Insights team to drive the success of our eCommerce content strategy.

Key Responsibilities:

• Conduct data analysis to inform strategic business decisions, including the creation of standardized reports and collaboration with stakeholders on actionable, data-driven strategies.

• Lead the development of performance dashboards, providing insights into site content, customer engagement, and conversion metrics. Tailor reporting to meet business objectives.

• Define and track KPIs to assess site performance, identify improvement opportunities, and implement initiatives to enhance the customer experience.

• Develop and execute strategies to meet KPI targets such as click-through rates and content-attributed revenue. Regularly present performance results to senior leadership.

• Collaborate with cross-functional teams to secure buy-in and clearly communicate content strategies through effective presentations.

• Build automated dashboards using Tableau, and train business partners on self-service data analysis tools to empower their teams.

Ideal Candidate:

• Customer-focused: You create impact through delivering engaging, relevant content that enhances the customer experience.

• Team-oriented: You value collective success and are quick to support, mentor, and coach team members.

• Strategic thinker: You align strategic direction with process implementation, earning trust across all levels.

Qualifications:

Minimum:

• Bachelor's degree in Business or related field, or equivalent experience

• 3-5 years of experience in Business Operations, Program Management, or eCommerce

Preferred:

• Master's degree in Business or related field

• Project Management certification

Benefits:

• Competitive Pay & Bonuses: Performance-based bonus awards and competitive salaries.

• Health Coverage: Includes medical, vision, and dental plans.

• Financial Benefits: 401(k), stock purchase options, and company-paid life insurance.

• Paid Time Off: PTO (for vacation, sick leave, holidays, etc.), parental leave, family care leave, bereavement, jury duty, and voting leave.

• Disability & Leave: Short-term and long-term disability, military leave pay, and adoption/surrogacy reimbursement.

• Education: Extended education opportunities and tuition reimbursement.

• Discounts & Perks: Employee discounts and more.

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