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Siemens

IT CRM Commercial Tech Lead

Siemens, Malvern, PA


Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Join our team now at Siemens Healthineers as IT DX Commercial Excellence Technical Lead

This is a role well suited to an ambitious professional, looking for the next step in their career. The position is preferred to be onsite in any DX Business location in USA. As a IT CRM Commercial Tech Lead you will be responsible for:

The IT CRM Commercial Tech Lead is a critical role in shaping DX Commercial technology future. The candidate will unify and steer to develop a cohesive end-to-end cost effective CRM technology roadmap aligned with our DX commercial business processes and customer journey. This pivotal role demands collaboration with the SHS digitalization efforts in Commercial Excellence, Marketing, and Communication to forge a cohesive strategic execution plan, crafting bespoke diagnostics-specific solutions where appropriate, or alternatively developing standalone solutions for DX. The ideal candidate will demonstrate exceptional leadership skills, adept at managing stakeholder relationships across all levels and propelling the Commercial IT strategic vision within DX. Furthermore, this leader will spearhead an impartial Salesforce evaluation for in FY25.

Key Responsibilities:
  • Develop and articulate a clear IT DX CRM strategic plan that aligns with the DX's overall business strategy.
  • Lead the evaluation and selection of technology investments, ensuring they provide competitive advantage and support business growth.
  • Foster innovation within the IT DX department to drive business solutions and efficiency.
  • Establish and maintain strong relationships with internal SHS horizontals and SHS IT peers to ensure IT DX CRM strategy is aligned.
  • Monitor technological advancements and industry trends to keep the organization ahead of the curve.

• Create and maintain an evergreen plan using technology assets to align with, influence and shape the business go-to-market strategy
• Develop the roadmap of investments required to realize the IT DX CRM strategy within context of overall IT budget opportunities and constraints
• Outline ongoing operational expenses and related budget considerations relative to the strategic plan
• Ensure alignment of overall IT system and service strategy with architecture and data strategic plans and capabilities
Qualifications: / Education:
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree or MBA preferred.
  • A minimum of 15 years of experience in IT, with at least 5 years in a strategic planning or leadership role.
  • Demonstrated success in developing and executing IT strategies in complex matrix organizations.
  • Strong understanding of current and emerging technologies and their potential to drive business success.
  • Excellent leadership and communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Proven ability to build consensus and drive change across all levels of the organization.
  • Experience in budget management and resource allocation.
  • Familiarity with regulatory standards and compliance requirements relevant to the industry.


Personal Attributes:
  • Strategic thinker with a strong business acumen.
  • Innovative and problem-solving mindset.
  • Exceptional interpersonal and leadership skills.
  • Resilient and adaptable to changing business and technology landscapes.
  • Commitment to fostering a diverse and inclusive work environment.


Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare.

For everyone. Everywhere. Sustainably. Check our Careers Site at Careers - Siemens Healthineers USA (siemens-healthineers.com)

The pay range for this position is $160,000 - $190,000 U.S. dollars annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience, as well as where the work will be performed. The annual incentive target is (15%) of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html

This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

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Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

"Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

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Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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