Software Engineer, Hardware Health

About the TeamOpenAI’s Hardware Health team is dedicated to ensuring the optimal performance and reliability of our custom-built hyperscale supercomputers. We focus on maximizing supercomputing capacity for research and ensuring that our researchers are minimally impacted by hardware faults. This team is critical in maintaining the infrastructure that supports cutting-edge AI research at OpenAI.The Hardware Health team operates within the broader Platform organization, which is incubated inside OpenAI’s Research team. Our work is on the front lines of innovation, supporting the engineering and research required to train large-scale AI models of unprecedented capability.About the RoleAs a software engineer on Hardware Health, you will work to maintain a sophisticated and comprehensive suite of hardware health tests and collaborate with researchers and our Supercomputing team on root-causing and reliably reproducing newly discovered problems. Prior hardware expertise is not required for this role.The team moves at a fast pace and provides individuals with a high degree of autonomy and a strong ability to affect change.An ideal candidate would have:7+ years of industry experience in software engineeringA balance of building and operational skillsExcellent abilities developing in python and shell scriptingA high degree of comfort digging into noisy data with SQL, PromQL, and PandasExperience developing reproducible analyses / building dashboards and visualizationsProven track record in attention to detail, with examples of identifying and rectifying data anomaliesA strong sense of ownership causing them to very carefully monitor outcome of deployed updatesPrior TL experience (2+ years) as this is a 0-1 effort with team growth on the horizonBonus Points if you have expertise and interest in low level details of hardware components, protocols, and associated Linux tooling (e.g., PCIe, Infiniband, networking, power management, kernel perf tuning) or visualization of large data centers and networks.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. OpenAI Affirmative Action and Equal Employment Opportunity Policy StatementFor US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.Compensation Range: $295K - $440KLocationSan FranciscoTypeFull timeDepartmentResearchCompensation$295K – $440K • Offers EquityThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.In addition to the salary range listed above, total compensation also includes generous equity and benefits.Medical, dental, and vision insurance for you and your familyMental health and wellness support401(k) plan with 50% matchingUnlimited time off and 13 company holidays per yearPaid parental leave (24 weeks paid birth-parent leave & 20-week paid parental leave) and family-planning supportAnnual learning & development stipend ($1,500 per year)