Senior Program Officer, Post - Arrival

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org.

OVERVIEW

USCRI manages a Reception and Placement (R&P) program across the U.S. through a cooperative agreement with the Bureau of Population, Refugees and Migration, U.S. Department of State, The R&P program assists newly resettled refugees in the Unites States and helps them secure early economic self-sufficiency and successfully integrate into American society. The Senior Program Officer is directly responsible for managing post-arrival program activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure consistent oversight and support of post-arrival program activities.
• Provide technical assistance and respond to program inquiries.
• Represent USCRI on resettlement working group calls.
• Provide ongoing leadership, direction, and supervision to program staff.
• Provide training on program requirements to network staff and Resettlement Directors.
• Develop and maintain quality assurance policies, and standard operating procedures.
• Provide consultations, technical assistance, and guidance to local resettlement sites in the USCRI network.
• Travel to network locations to conduct in person monitoring and desk audits to evaluate the quality of services being provided to qualified participants.
• Assist in drafting and submitting the annual R&P program proposal to funder.
• Identify, leverage, and stay abreast of relevant existing promising practices and tools from a wide range of sources and partners to enhance resource capability and impact.

POSITION REQUIREMENTS

• Master's degree in the areas of social services, international affairs and/or immigration policy, international law, or social work with related technical assistance and training, OR a Bachelor's degree with at least five years' experience in related fields; MSW preferred but not required.
• At least one year of Senior experience;
• Experience working with refugee serving programs and/or resettlement processing;
• Experience providing training and technical assistance;
• Experience in program monitoring and evaluation or continuous quality improvement;
• High proficiency in Microsoft Office, specifically proficiency with Word, Power Point and Excel;
• Ability to work both as a team member and independently, with a high level of self-motivation, flexibility to meet goals and deadlines in a fast-paced environment;
• Strong interpersonal skills, including the ability to communicate with USCRI affiliates, national partners, and funders;
• Highly adaptable and flexible with the ability to multi-task and prioritize in a fast-paced work environment;
• Positive attitude and willingness to work as part of a team and independently;
• Foreign language ability is preferable, and individuals of culturally diverse and/or underrepresented backgrounds are encouraged to apply;
• Ability to travel domestically, several times per year; and
• Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information, an appreciation of a multicultural workplace, and a dedication to human rights, including of trafficking victims, refugees, immigrants, asylum seekers, and vulnerable or disenfranchised populations.

TRAINING REQUIREMENTS

• Satisfactory completion of USCRI's Orientation and Training; and
• Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the applicant to be considered.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.