Sr. Satellite Operations and Reliability Engineer (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.SR. SATELLITE OPERATIONS AND RELIABILITY ENGINEER (STARLINK)SpaceX is leveraging its experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to more than 3+ million users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact. As we continue to upgrade and expand the constellation, we’re looking for best-in-class engineers to join the team.As a Sr. Satellite Operations and Reliability Engineer on Starlink, you’ll sit at the intersection of electrical, mechanical, and software engineering - ultimately ensuring that hardware on thousands of satellites can robustly serve millions of users worldwide from low-Earth orbit. You will send commands and respond to alerts to sustain peak performance of the largest constellation of satellites in the world. You will work with subsystem responsible engineers, software engineers, guidance navigation and control engineers, and network engineers to develop tools, mitigations, and upgrades to orbital assets. You will define and improve procedures for operating and monitoring new hardware versions, new Starlink satellites, and new satellite capabilities. Through continuous improvement, you will drive changes, automation, and process improvements to achieve the highest reliability with an efficient operator count.RESPONSIBILITIES:Detect and triage emerging anomalies on satellite bus and payload hardwareDrive continual improvements to our constellation by building and using tools to analyze data collected both on-orbit and in ground testingWrite automation software in Python to interact with production documentation systems and satellite operations systemsDevelop operational processes and strategies for new versions and new performance targets of orbital assets and satellite subsystems within the Starlink networkWork closely with engineers from adjacent disciplines (mechanical, thermal, software, test engineering, guidance control navigation, network engineering) to deliver high-performance high-reliability network connectivity to usersChallenge assumptions and work to find simple solutions to complex problemsBASIC QUALIFICATIONS:Bachelor’s degree in electrical engineering, aerospace engineering, physics or other STEM discipline5+ years of professional experience with hardware development or electronics test engineering (internship experience is acceptable)3+ years of experience with Python, SQL, and/or bash scriptingPREFERRED SKILLS AND EXPERIENCE:Master’s degree in electrical engineering, computer engineering, or similar engineering degreeStrong understanding of computers and programming languages (Python, C/C++)Experience leading failure investigations of complex systems with data analysisExperience developing and leading cross-disciplinary qualification tests or field test operationsExperience with formal software development processesThorough understanding of hardware reliability and failure mechanismsThorough understanding and experience in environmental testing such as HALT/HASS, thermal, vibration and TVACThorough understanding of metrology, sources of measurement error, and uncertainty analysisDemonstrated ability to work in a highly cross-functional roleADDITIONAL REQUIREMENTS:Ability to work extended hours or weekends as needed for mission critical deadlinesAbility to work on an “on-call” basis on a weeklong rotational scheduleCOMPENSATION AND BENEFITS:Pay range:          Satellite Operations & Reliability Engineer/Senior: $130,000.00 - $180,000.00/per year    Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.ITAR REQUIREMENTS:To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.