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SERVPRO of East Mahoning County

HR Generalist Compliance and Training

SERVPRO of East Mahoning County, Warren, OH, United States


Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company parties

Competitive salary

Employee discounts

Training & development

SERVPRO Team Dobson is hiring an HR Generalist specializing in Compliance and Training!

Benefits:

§ Competitive compensation

§ Superior benefits

§ Paid training

§ Career progression

§ Personal and professional development

And more!

Do you love helping people through difficult situations?

Then, don’t miss your chance to join Team Dobson as a HR Generalist/Compliance. In this position, you will be making a difference each day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

At Team Dobson we are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is focused on the job at hand. If you are self-motivated and have good interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and motivated to exceed expectations? Then you may be our perfect hero!

Key Responsibilities

· Ensure and maintain compliant employment files and records accuracy.

· Manage and solve complex employee relations issues.

· Identifies HR trends that could affect organizational objectives and/or operational goals.

· Answer employee benefits, and basic HR questions.

· Ensure accurate completion and filing of onboarding paperwork (e.g. W-4, I-9, Direct Deposit, etc.)

· Help Fulfill all hiring needs through a comprehensive and robust recruiting program including participating in career fairs.

· Offers day-to-day performance management guidance (e.g., retention, coaching, career development, disciplinary actions, etc.)

· Maintain 30, 60 and Attend 90-day and annual reviews with employees.

· Complete and document HR compliance when needed.

· Maintain and enhance SERVPRO U Team Dobson LMS Specific Training.

· Interprets laws and policies and advises management and franchise employees.

· Track and administer the FMLA program and leave according to company policy and federal law.

· Oversee payroll wage garnishments.

· Perform other job duties as assigned.

Position Skills Needed:

· Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice always.

· Polite, confident, and excellent customer service skills, including listening and questioning skills

· Excellent organizational skills and strong attention to detail

· Very self-motivated and goal-oriented

· Ability to multi-task

· Capability to work in a fast-paced, team-oriented office environment.

· Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).

· Ability to learn new software, including Xactimate® and proprietary software.

· Experience in the commercial cleaning and restoration or insurance industry is desired.

· Ability to successfully complete a background check subject to applicable law Formal Education/Training.

· Bachelor’s degree in human resources, Business Administration, or relevant field.

· PHR/SPHR certifications preferred.

· Experience leading effective performance management systems and practices.

· Candidates must meet the company’s hiring criteria to include a pre-employment background investigation and drug test.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.